Catering Sales Manager

About the role

Chicago Marriott Northwest is looking for a Banquet Sales Manager. Responsible for all sales efforts related to group events, parties, catering and any other sales related functions. Must have 2 to 5 years banquet and relevant experience. Marriott Experience required. Salary will be based on experience. Interview is in person only; no virtual hirings.

Responsibilities

• Develop, implement and execute group sales, including making sales calls and in-person visits to businesses and fundraising organizations to network and drive revenue
• Handle accounting details including development of invoices and collection of payments
• Develop an understanding of target customers and their individual needs
• Reserve, coordinate and detail corporate and social events
• Produce weekly group sales reports, sales strategies and revenue updates
• Coordinate food and beverage service, linens, and all other rentals for each event
• Manage guest surveys and overall guest satisfaction
• Serve as point of contact for each group or event to ensure customer satisfaction
• Work closely with the kitchen and banquet staff to ensure flawless execution

Requirements

• Undergraduate degree required, ideally in Marketing, Business Administration, Communications or Sales
• Minimum of 5 years’ experience with responsibility for large volume events
• Exceptional organizational and project management skills with an ability to handle multiple assignments in a fast-paced environment with tight deadlines
• Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy
• Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary
• Strong PC skills, including Microsoft Office Suite
• Team player with an exceptional customer service attitude
• Ability to work flexible hours, including some weekends and evenings

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Frequently required to sit; climb or balance; and stoop, kneel, crouch, or crawl
• Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus