Catering & Events Sales Manager (Fast Casual)
About The Role
Fuku is a growing fast-casual restaurant brand, first crafted as an off menu item by chefs at David Chang’s NYC Momofuku Noodle Bar. With restaurants in Coral Gables and West Palm Beach, we're looking for an entrepreneurial, relationship-driven Catering & Events Sales Manager to build and grow our catering business across South Florida.
What You'll Do
You'll own the growth of Fuku's catering business across South Florida by creating opportunities, building lasting relationships, and delivering meaningful revenue growth.
Own catering revenue across Coral Gables and West Palm Beach by developing and executing a territory plan that expands Fuku's presence throughout South Florida.
Guide customers through the full sales journey, from initial conversation through proposal, booking, execution, follow-up, and repeat business, creating exceptional guest experiences every step of the way.
Develop long-term relationships with corporate clients, healthcare organizations, schools, hotels, residential communities, event planners, production companies, and other local partners that generate recurring business.
Maintain accurate forecasting, CRM reporting, and pipeline management while continuously evaluating opportunities to grow revenue and strengthen customer relationships.
You'll help build and continuously improve a catering program that is organized, scalable, and delivers a seamless experience for both guests and restaurant teams.
Partner with Operations and external partners to optimize catering systems, workflows, Toast Catering & Events, and supporting documentation.
Maintain and improve catering resources, SOPs, reporting, and operational tools while identifying opportunities to improve efficiency, profitability, and the overall guest experience.
Collaborate with restaurant leadership, brand and ops to evolve catering menus, packages, pricing recommendations, and execution standards based on business needs, guest feedback, and operational learnings.
You'll support local marketing initiatives, tastings, sponsorships, community partnerships, and activations that increase brand awareness or generate catering demand.
Represent Fuku throughout the South Florida market, building authentic relationships that strengthen our reputation and introduce new customers to the brand.
Share customer insights and market feedback to Marketing to help inform future campaigns, partnerships, and catering offerings.
You'll partner closely with restaurant leadership and cross-functional teams to deliver exceptional hospitality while supporting operational excellence.
Work closely with General Managers to align catering opportunities with restaurant capacity and ensure successful execution.
Own the sales, coordination, and program management aspects of catering, allowing restaurant leaders to remain focused on leading their restaurants.
Collaborate across Operations, Brand, Finance, and restaurant teams to ensure a seamless experience from inquiry through fulfillment while continuously identifying opportunities to improve how we work together.
Experience
3+ years of experience in catering sales, hospitality sales, restaurant sales, event sales, or a related commercial role.
Demonstrated success growing revenue, developing new business, and building lasting customer relationships.
Experience improving programs, processes, or operational systems within a growing organization is highly valued.
Experience partnering cross-functionally with Operations, Brand/Marketing, Finance, and restaurant leadership.
Skills
Strong relationship-building, communication, presentation, and consultative selling skills.
A proactive, self-starting mindset with the ability to create opportunities rather than wait for them.
Excellent organization and follow-through with the ability to manage multiple priorities.
Strong business acumen with the ability to balance revenue growth, operational execution, and guest experience.
Comfortable using CRM platforms, Microsoft Office or Google Workspace, and restaurant technology.
Additional Qualifications
Existing relationships throughout the South Florida business community are a plus.
Bilingual English/Spanish is a plus.