Catering & Events Sales Manager

Responsibilities

• Solicit new catering business through prospecting, networking, and client referrals.
• Respond promptly to inquiries and provide detailed proposals and contracts in accordance with hotel standards.
• Plan and coordinate events from initial booking to final billing, including BEOs, room layouts, and timelines.
• Maintain relationships with existing clients to generate repeat business and referrals.
• Collaborate closely with F&B, Banquets, and Operations teams to ensure seamless execution of events.
• Meet or exceed catering sales goals set by the Director of Sales/Catering.
• Conduct site visits and tours with prospective clients.
• Stay informed on industry trends and competitor offerings.
• Maintain accurate records and reporting in the sales system (e.g., Delphi, CI/TY, etc.).
• Represent the hotel at bridal shows, trade events, and community functions as needed.

Qualifications

• Experience 3+ years of experience in catering sales or event planning, preferably in a hotel or hospitality setting.
• Strong communication and organizational skills.
• Prioritize management of multiple events and clients simultaneously.
• Detail-oriented and customer-service focused.
• Knowledge of food and beverage standards and basic banquet operations.
• Proficiency in Microsoft Office and sales CRM software (Delphi/FDC preferred).
• A flexible schedule to accommodate events, including evenings and weekends as needed.