Catering Director

About the role

The Catering Services Director is a visionary leader responsible for delivering outstanding culinary and event experiences. This role oversees the full catering operation, leading teams that transform client needs into unforgettable events. By balancing creativity, operational excellence, and financial stewardship, the Catering Services Director ensures every catering order and special event is executed flawlessly while achieving budgetary and revenue goals. The ideal candidate is a dynamic hospitality professional with a passion for creating exceptional guest experiences and building strong client relationships. They are a strategic thinker and hands-on leader who thrives in a fast-paced environment, excels at managing multiple priorities, and inspires teams to perform at their best. With strong business acumen, attention to detail, and a creative approach to event planning, they can seamlessly execute events of all sizes while driving growth, innovation, and client satisfaction.

Responsibilities

• Develop and complete catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food built from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and direct catering employees to ensure catering and events standards are followed, ensuring quality in final presentation
• Provide completed Banquet Event Orders to team and handle quality assurance with all requests
• Responsible for delivering sales, food, and labor targets and maintaining department budgets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule, and lead Catering team
• Ensure compliance with all food, occupational and environmental safety policies

Qualifications

• Requires at least 3 years of experience
• Requires at least 1–3 years of experience in a management role
• Previous experience in events and catering required
• Requires a bachelor’s degree or equivalent experience
• Available to work event-based hours
• Must have excellent communications skills
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
• Ability to stand for extended periods of time