Catering Coordinator | Full-Time | Iowa Events Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About the role

The Catering Coordinator is responsible for supporting the Catering and Culinary Departments' operations with administrative functions related to providing support for events, temporary staff coordination, executing meal functions, and other duties as assigned.

Responsibilities

• Provides support to the Catering & Culinary Departments with coordination and communication of operation set-up timelines.
• Updates their own BEO Book promptly for accurate communication between departments.
• Creates, organizes, and pulls signage for events as needed.
• Receives new hire information from Senior Catering Manager.
• Provides department orientation and tour.
• Participates in weekly BEO meetings and staff meetings, as required, to help facilitate excellent communication of information between teams.
• Interviews and hires for open positions.
• Updates employee schedules for Catering employees including new employees’ availability, availability updates, and RTO requests, and sends out revised schedules with necessary changes.
• Prints schedules for Catering department as well as timesheets for Catering staff.
• Coordinates with staffing agencies on required temporary staff needs in the areas of Catering, Culinary & Dish.
• Checks in temporary staff for shifts, accurately reports temp hours to the agency, turns in timesheets for temp staff to Office Manager, and signs off on electronic time records for agencies.
• Provides administrative support to the Catering Department in the following areas, but not limited to: creating replenishment sheets, creating function signage, maintaining all contact sheets, schedules, and employee email lists; and department birthday cards.
• Tracks office stock levels and emails Office Manager when supplies need to be ordered.
• Oversees catered events and staff as directed.
• Maintains employee attendance tracker and communicates attendance points.
• Responsible for paycheck distribution on paydays.
• Orders paper and coffee supplies and inventory.
• Updates employee communication postings.

Requirements

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school, or an equivalent combination of education and experience, is preferred.
• Previous experience in an administrative role is a plus.
• Excellent communication & interpersonal skills and ability to work in a fast-paced, event-driven environment.
• Intermediate computer skills in a Windows format with experience in MS Word, Excel & Outlook.
• Detail-oriented, with the ability to multi-task and effectively prioritize many tasks.
• Ability to be self-directed and work independently.
• Ability to work a varied schedule, including days, evenings, and weekends, to support catered functions.

Pay

This role pays an hourly rate of $22.00-$25.00.

Benefits

• Health, Dental, and Vision Insurance
• 401(k) Savings Plan with matching
• Paid Time Off (vacation days, sick days, and 11 holidays)