Catering Server | Part-Time | Iowa Events Center
About the role
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
The Catering Server is responsible for serving guests in the venue dining areas at catered functions. The Catering Server must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This position will remain open until November 6, 2026.
Responsibilities
- Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
- Read and comprehend Banquet Event Orders when setting up guest events with proper linen, dishware, glassware, and flatware, as well as execute banquet service on the contracted event menu & event timeline.
- Responsible for serving meals to guests or replenishing food for buffet service.
- Serve beverages to guests, including alcoholic beverages.
- Must check guest’s ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
- Listening and responding to any customer requests or concerns.
- Responsible for