Catering & Conference Sales Manager

About the role

The Wayfarer DTLA, a Tapestry Collection by Hilton, is looking for a Catering & Conference Sales Manager to join the team. The Catering & Conference Sales Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Catering & Convention Sales Manager will work in conjunction with the sales the hotel's revenue, meeting planner satisfaction scores, and food and beverage sales goals.

Responsibilities

• Solicit new and existing accounts to meet and exceed budgeted revenue goals.
• Maximize revenue by selling all facets of the hotel including room rental, banquet and catering food and beverage, AV and other revenue generating opportunities.
• Respond promptly to all sales related inquiries and correspondence from customers, prospects, and lead referrals.
• Conduct weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions/meetings.
• Detailing (BEO Creation) of all meeting and events with client specifications including space requirements, times, equipment, menus, theme, décor, staffing etc.
• Coordination of all group and banquet business booked by the Sales Manager(s) or Director of Sales. Contact and appropriately follow-up on all signed/contracted business. Determination and coordination of all event planning needs.
• Communicate upcoming deadlines to clients i.e., cutoff date, room list due, final guarantee due etc. Receive and post deposits and final payments, ensure direct billing is established as applicable.
• Responsible for effectively communicating with the various departments to ensure meeting and related functions are executed to the client's expectation.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel.
• Provide overall direction and coordination for events to restaurant/banquet staff.
• Conduct site inspections, menu tastings and pre/post con meetings with clients.
• Participate in updating banquet menus/packages/upgrades regularly to maximize revenue and ensure customer needs are met.
• Participate in industry and civic organizations and events to take advantage of networking opportunities to build relationships and secure new business.
• Greet host (on-site contact) for assigned events and provide formal introduction and handoff to Banquet Captain.
• Utilize the hotels sales system in accordance with Company standards.

Benefits

• Medical, Dental and Vision Insurance
• 401k
• Vacation and Sick Leave
• Team Member Travel Program with exclusive team member rates for sister properties
• Quarterly team building and volunteering opportunities
• Charity promotions throughout the year

Pay

Salary Range: $75,000-$80,000 annually