Catering - Bartender

About the Role

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Oversee quality, product levels, and inventory of products.
• Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.
• Meet expectations of proper setup, execution, breakdown, and cleanup of their bar(s) during each event.
• Execute duties for overall productivity of banquet events as assigned.
• Express knowledge of alcoholic drinks and bartending techniques with guest service in mind.
• Maintain a safe environment by serving guests responsibly.
• Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).
• Maintain a friendly and approachable attitude towards the client, guests, and staff.
• Communicate clearly and openly with leaders for overall success.
• Display a sense of urgency at all times.
• Uphold a professional appearance and mannerism.
• Maintain a clean, safe, and organized work environment.
• Perform other tasks as deemed necessary.
• Uphold and demonstrate a complete understanding of company policies and procedures.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
• Focus on removing barriers and empowering growth and opportunity for team members at all levels.
• Lead by example through Sustainability/Conservation efforts; display knowledge of efforts in business application and provide teaching opportunities for unit staff.
• Engage with SSA/Unit in driving community effort through engagement activities and focus on opportunities to give back.

Requirements

• Strong interpersonal and communication skills, including the ability to articulate with clients, General Manager, and HQ personnel.
• Excelled problem-solving/decision-making skills combined with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Operate all equipment necessary to perform job duties.
• Physical ability to stand for extended periods, move and handle boxes (up to 35lbs), and perform all functions as set forth above; accommodations available upon request.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

Qualifications

• Bartending and/or event industry experience a plus.
• All education backgrounds eligible.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program: Access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
• Tuition Discount through Partnership College.
• Up to 8 hours of Bereavement Leave.
• Holiday pay of 1.5× the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws (accrual rates, caps, and usage rules vary by location):
  • Colorado: 1 hour for every 30 hours worked, up to 48 hours per year (HFWA).
  • Maryland: At least 1 hour for every 30 hours worked, up to 40 hours per year (Maryland Healthy Working Families Act).
  • Washington: 1 hour for every 40 hours worked (Seattle Paid Sick and Safe Time).

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed this document.

We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.