Catering - Bartender

About the Role

SSA has partnered with cultural attractions for over 50 years to design hospitality experiences, bringing together admissions, culinary, and retail with innovation and human connection. The Catering Bartender reports to Catering Supervisor(s) and Catering Operations Manager(s).

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
• Oversee quality, product levels and inventory of product
• Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively
• Meet expectations of proper setup, execution, breakdown, and cleanup of their bar(s) during each event
• Execute duties for overall productivity of banquet events as assigned
• Express knowledge of alcoholic drinks and bartending techniques with guest service in mind
• Maintain a safe environment by serving guests responsibly
• Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs)
• Maintain a friendly and approachable attitude towards the client, guests, and staff
• Communicate clearly and openly with leaders for overall success
• Display a sense of urgency at all times
• Uphold a professional appearance and mannerism
• Maintain a clean, safe, and organized work environment
• Perform other tasks as deemed necessary
• Uphold and demonstrate a complete understanding of company policies and procedures

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
• Focus on removing barriers and empowering growth and opportunity for team members at all levels
• Lead by example through Sustainability/Conservation efforts; display knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary
• Engage with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back

Requirements

• Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel
• Excelled problem solving/decision making skills combined with the ability to be organized
• Demonstrates the ability to remain flexible in a fast-paced environment
• Operate all equipment necessary to perform job duties
• Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above; accommodation upon request, please communicate directly with hiring manager
• Ability to work varied hours/days, including nights, weekends and holidays, as needed
• Previous Experience Bartending and/or event industry experience a plus
• All education backgrounds eligible

Pay & Benefits

• Eligible for overtime pay
• On-Demand Pay Program: Get access to a portion of earned wages before payday
• Meal Plan & Employee Discounts at applicable locations
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods)
• Tuition Discount through Partnership College
• Up to 8 hours of Bereavement Leave
• Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day
• Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.
• Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA)
• Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act
• Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time