Catering Banquet Server
About the role
Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities. Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more. Are you ready to be a crucial part of unforgettable dining experiences at Multnomah Athletic Club (MAC)? We're on the lookout for passionate individuals to join our team as a Catering Banquet Server. As a key player in our culinary events, you'll elevate our members' and guests' experiences by delivering exceptional service with a smile. You’ll be the face of our culinary events, ensuring seamless service and unforgettable experiences for our members and guests. This is a part-time and fully on-site position at our club in Portland, OR.
Responsibilities
- Provide Exceptional Service: Deliver top-notch service during catering functions. Your friendly and professional approach will leave a lasting impression. Interact with members, guests, and colleagues in a friendly and professional manner. Learn their names to personalize interactions and create a welcoming atmosphere.
- Perform Set-Up and Take Down: Be the behind-the-scenes star by setting up food and beverage stations, guest tables, and event areas before guest arrival. After the event, ensure a swift and organized take-down.
- Execute Orders: Take food orders and relay them to the kitchen, ensuring they are filled promptly and accurately. Monitor food distribution and address special dietary needs.
- Coordinate Events: Collaborate with the Banquet Captain or Catering Manager to ensure smooth event execution. Review Banquet Event Orders (BEOs) and suggest improvements based on your experience.
- Adhere to Safety Standards: Maintain a safe and clean environment around the catering areas, ensuring equipment and supplies are in their proper locations after each event.
- Be Flexible: Work with the team on a variety of events, sometimes managing multiple assignments simultaneously.
- Continuously Learn: Stay informed about the club's offerings to answer guest questions. Attend training classes to enhance your skills and knowledge.
Requirements
- Education & Experience: High school diploma or equivalent preferred, working knowledge of food and beverage service operations, and prior experience in private dining or banquets.
- Skills & Abilities: Excellent verbal and written communication skills, ability to work well in a fast-paced, high-stress environment.
- Certification: Valid Oregon Food Handlers Card and OLCC Service Permit.
- Physical Requirements & Availability: Ability to lift and move objects weighing 50 pounds or more, flexible schedule, including nights, weekends, and holidays, and ability to work on specific holidays and events, including Easter, Mother’s Day, Thanksgiving Day, and the Annual Meeting.
Benefits
- Full-time employees: Enjoy medical, dental, and vision insurance.
- Facility access: Free access to our exercise room and classes, climbing gym, and pools.
- Convenience: Free parking and discounted public transportation passes.
- Retirement: Participate in our 401(k) program with an employer match.
- Well-being: Access our Employee Assistance Program (EAP) and the Headspace wellness app for free.
- Perks: Enjoy discounts on club services and meals.
Schedule
Flexible schedule required, including nights, weekends, and holidays; must be able to work specific holidays and events such as Easter, Mother’s Day