Caterer

About the role

As a Caterer, you'll be a key player in our success, ensuring all of our banquet and catering offerings exceed our guests’ expectations. You’ll help customers discover the pleasure of tasting incredible food and elevate our passion for providing it at every turn. This role is ideal for a team player who thrives when setting others up for success and is eager to grow into a leadership position.

Responsibilities

• Ensure communications from the sales team are executed at a high level.
• Maintain proper food safety programs.
• Manage multiple tasks while providing exceptional service, including responding to telephone and walk-in inquiries to determine guest needs and specifications.
• Handle event bookings from initial contact to event completion with strong attention to detail, organization, and follow-through.
• Produce and distribute contracts; complete catering paperwork, menus, and correspondence.
• Handle all post-event written correspondence.
• Assist with client site visits, tastings, and events as requested by the manager.
• Support the sales efforts of the department, with an emphasis on the catering segment.
• Demonstrate strong verbal and written communication skills, remaining calm under pressure.
• Utilize computer skills, including Microsoft Office, Excel, PowerPoint, and Outlook.
• Prioritize safety for team members, guests, and products in all aspects of the work.

Requirements

• 0 to 6 months of experience required; experience in single-unit catering, convention centers, or hotel banquet business is desired.
• Working knowledge of Excel, Word, Outlook, and PowerPoint.
• Ability to handle multiple tasks simultaneously while providing exceptional service.
• Previous hotel, catering, or sales experience is strongly preferred.
• High school diploma or equivalent, plus 18 months to 3 years of additional training.
• Valid Driver’s License.
• Ability to lift up to 50 pounds.
• Regional travel required daily (25–50%).
• Must be at least 18 years of age.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Our team members show compassion, care, and respect for each other and in our communities, setting us apart. Here, you’ll find a place to win, grow, and build a meaningful career in a supportive community.

Pay

The hiring range for this position is $16.00 per hour.

Benefits

• Health, vision, and dental insurance.
• Personal and sick paid time off.
• 401(k) retirement savings plan.
• Bonus potential.
• Paid bereavement leave.
• Paid vacation and holidays.