Caterer

As a Caterer, you'll be a key player in our success and ensure all of our banquet and catering offerings exceed our guests’ expectations. To thrive in this position, you should be a team player at heart—the type of person who knows you’re only successful when those around you are set up for success. Beyond that, you should be eager to support an amazing team, have the drive to grow your career in leadership, and the ability to inspire those around you. You’ll help customers discover the pleasure of tasting incredible food and elevate our passion for providing it at every turn.

Responsibilities

• Ensure that communications from the sales team are performed and executed at a high level.
• Ensure proper food safety programs are being followed.
• Pay attention to multiple tasks while consistently providing exceptional service and responding to telephone and walk-in inquiries by determining guests' needs and specifications for referral to the Catering Manager.
• Handle event bookings from initial contact to completion of the event with strong attention to detail, organization, and follow-through.
• Produce and distribute contracts; complete catering paperwork, menus, and correspondence.
• Handle all post-event written correspondence.
• Be present at client site visits, tastings, and events to assist with execution when requested by the manager.
• Support the sales efforts of the department with an emphasis on the catering segment.
• Possess good communication skills, both verbal and written; along with the ability to think clearly and remain calm in pressure situations.
• Possess computer skills, including Microsoft Office, Excel, PowerPoint, and Outlook.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.

Requirements

• 0 to 6 months of experience required; experience in a single-unit catering, convention center, or hotel banquet business is desired.
• Working knowledge of Excel, Word, Outlook, and PowerPoint.
• Must be organized, detail-oriented, and able to handle multiple tasks at one time while providing exceptional service.
• Previous hotel and catering experience preferred; prior sales experience strongly preferred.
• High school diploma or equivalent plus 18 months to 3 years of additional training.
• Valid Driver’s License.
• Ability to lift up to 50 pounds.
• Regional travel required (daily, 25–50%).
• Must be at least 18 years of age.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us—because you matter.