Catastrophic Claims Supervisor

About the role

Texas Mutual is committed to creating a respectful workplace and is an equal opportunity employer. This position supervises and monitors the daily operations of claim processing for injured employees with catastrophic injuries, adhering to the Texas Workers' Compensation Act, rules of the DWC, and internal procedures. Responsibilities include recruiting, retaining, coaching, and mentoring employees, providing guidance on claim handling, and contributing to the development and implementation of division goals and objectives.

Responsibilities

• Supervise and monitor the daily operations of claim processing in accordance with the Texas Workers' Compensation Act, rules of the DWC, and internal procedures.
• Provide guidance to staff regarding claim handling and desired outcomes.
• Recruit, retain, coach, and mentor employees.
• Contribute to the development and implementation of division goals and objectives, policies, standards, procedures, and budgets.

Qualifications

• High school diploma.
• Texas workers' compensation or all lines adjuster's license (Texas preferred).
• At least five years of experience in adjusting workers' compensation claims.
• Bachelor's degree (preferred).
• Two years of prior supervision (preferred).
• Industry-related designation (preferred).