Catastrophe Claims Supervisor

About the role

Catastrophe Claims Supervisors at Shelter are responsible for coordinating and supervising personnel handling weather-related and catastrophe claims. They also monitor and review claim files, assign claims to independent adjusters, and oversee their processing.

Responsibilities

• Coordinates and supervises personnel handling weather-related and catastrophe claims.
• Makes sure claim files are handled properly according to policy provisions, procedures, and legal obligations.
• Selects, trains, and develops supervised personnel.
• Maintains current knowledge of policy provisions, company procedures, and state laws governing claims.
• Manages supervision of catastrophe response teams and operations.
• Supports compliance with the innovation training and departmental tools.

Requirements

• Superior leadership and communication skills, both oral and written.
• Three years of successful experience in claims adjusting, with superior organization, communication, and decision-making skills.
• Thorough knowledge of insurance policies, claims laws, and management reports.
• Ability to acquire and maintain an adjuster license in states of operation.
• Completion of Associate in Claims coursework is preferred.
• Strong knowledge of insurance claims operations, specifically Shelter's policies and claims procedures.
• Able to travel as required, up to 30%.

Qualifications

• Completion of Associate in Claims coursework is preferred.
• Ability to acquire and maintain an adjuster license in states of operation.

Skills

• Leadership and communication skills.
• Claims adjusting experience.
• Insurance policies and procedures knowledge.
• Ability to travel.

Benefits

Shelter offers a comprehensive benefits package including:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• and much more!