Jobs · Information Technology · New Mexico

Catalyst Velocity: Data Center Technician Training Program

Oracle · New Mexico, United States · 3 wk ago
Information Technology$13.03–$24.81/hrFull-time
We need to output HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the job description. Key sections: - Anticipated Start Date: "January 25, 2027 (subject to change)". This is metadata; we can put in a short

maybe under a heading? Not a required heading. Could be part of About the role? There's no explicit "About the role" heading but we can create one with description: "Build your career in data center technology ...". The posting includes a paragraph about Catalyst Velocity program. That could be "About the role". We'll include

About the role

with paragraphs. - Responsibilities: The posting has "Responsibilities" heading then subheadings: "What you’ll learn", "What you’ll do during the program" with bullet-like sentences. We need to output
  • for any list of duties/requirements/benefits. The content is prose sentences; we can treat each bullet as list item. The text includes multiple sentences separated by periods. We'll split into list items. We need to preserve all substantive info; not invent or summarize away detail. So we need to capture each duty. Let's extract responsibilities content: Under "Responsibilities": "What you’ll learn During the program, you'll receive hands-on training while working alongside experienced technicians.You'll develop foundational knowledge in server hardware, data center operations, networking fundamentals, Linux, cloud infrastructure, safety and operational best practices, troubleshooting methodologies, and inventory and logistics operations.You'll also receive coaching, mentorship, and opportunities to continue developing your technical and professional skills throughout the program." Then "What you’ll do during the program" with sections: - Data center operations and hardware support Perform rack-and-stack activities for servers, network devices, and supporting infrastructure. Assist with server deployments, hardware upgrades, component replacements, and decommissioning activities. Perform basic break/fix tasks following approved procedures. Support hardware lifecycle management. Learn troubleshooting techniques and escalate issues when appropriate. - Network installation and cabling Install, organize, and label copper and fiber cabling. Assist with network equipment installations. Verify cable integrity. Learn networking fundamentals and data center communication standards. - Ticket management and operational support Complete assigned work using approved ticketing systems. Document completed work and operational activities. Follow service-level agreements (SLAs), operational procedures, and escalation processes. - Inventory and logistics Receive, stage, track, audit, and ship equipment. Maintain inventory records. Support warehouse and material handling activities. - Safety and compliance Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and safety requirements. Follow Oracle security, compliance, and change management processes. Maintain a clean and safe work environment. Use required personal protective equipment (PPE). Thus we can create a
      with each bullet as
    • . Could also group under subheadings but spec says use

      for section headings only; we could still include subheadings as

      ? Not allowed? Only says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just use
      • for list items; we could also include

        for intro paragraphs. Now Requirements/Qualifications: The posting has "Objective Minimum Qualifications" then list. Also "Preferred Qualifications". We need to decide sections: Could combine as Requirements (minimum) and Qualifications (preferred). The spec says we can have sections Requirements, Qualifications, Skills. We need to include only when posting has real specific content. We have Minimum Qualifications list: At least one of the following: Associate Degree ... OR Four years military ... OR Two years experience ... Minimum 18 years of age Demonstrated interest ... Ability to learn technical concepts ... Strong communication ... Basic understanding of mathematical and computational concepts. Basic computer skills. Experience with a MAC is a plus though not required. Professional attitude with a customer-focused mindset. Ability to lift up to 50 pounds safely. Ability to climb ladders, work at height, and operate in confined spaces as required. Ability to perform physically demanding work in a data center environment, including standing or walking for most of the shift. Ability to work non-standard schedules, including nights, weekends, holidays, and shift-based assignments. Access to reliable personal transportation to travel to, and between, assigned data center buildings during the shift, as needed. Ability to travel locally and up to 5% domestically as required. Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc. We need to preserve all substantive info; we can put these as list items under

        Requirements

        maybe. Preferred Qualifications list: Previous experience supporting data center or cloud infrastructure environments. Experience with ServiceNow, JIRA, or similar ticket management platforms. Familiarity with enterprise server, storage, and networking equipment. Knowledge of TCP/IP networking fundamentals. Linux command-line experience. Experience with RAID, fiber optics, and structured cabling systems. ESD, electrical safety, ladder, powered equipment, server lift, or related certifications. Experience supporting enterprise-scale IT infrastructure. Working knowledge of server hardware, storage, and networking technologies. Ability to troubleshoot routine operational and technical issues with limited supervision. Strong procedural discipline and documentation skills. Demonstrated attention to detail, quality, safety, and operational rigor. Ability to identify opportunities for operational improvement. Ability to mentor and support developing technicians. Effective communication across teams and stakeholders. We could put under

        Preferred Qualifications

        or

        Qualifications

        . The spec includes Qualifications as a possible heading. We'll use

        Qualifications

        for preferred qualifications maybe, and Requirements for minimum. Now Benefits: The posting includes "Oracle US offers a comprehensive benefits package which includes the following:" then a list of benefits. So we should include

        Benefits

        with
        • items. Pay: The posting includes "Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $13.03 - $24.81 per hour; from: $27,100 - $51,600 per year." So we have pay range. We should include

          Pay

          with that info in a

          . Schedule: The posting mentions ability to work non-standard schedules, etc. That's more a requirement. There's no explicit schedule info like shift times. So we should not create a Schedule section unless posting actually states them. It does mention ability to work non-standard schedules, but that's a requirement, not schedule details. So we omit Schedule. Also we have About Us section at end; we could include

          About the role

          maybe already used. There's also "About Us" describing Oracle. Could be a section but spec says use headings like About the role, Responsibilities, etc. "About Us" could be considered "About the role"? Might be okay to include as

          About the company

          but not in list. Better to stick to allowed headings; we can include About the role (we already have). The "About Us" is more about company; we could omit as not required. The spec says "Prefer a few substantive sections over many thin ones." So we can omit About Us. Now we need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end there is EEO statement etc. We'll remove. Also we need to remove "The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted." That's application instructions; remove. Also "As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment." That's maybe legal; remove. Also "Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements." That's legal; remove. Now we need to preserve all substantive info: we must keep the pay range, benefits list, responsibilities, qualifications, etc. Now produce HTML fragment. Structure:

          About the role

          Anticipated Start Date (subject to change): January 25, 2027

          Build your career in data center technology Ready to grow your technical skills and build a career in data center operations? Oracle’s Catalyst Velocity program is designed for individuals with a foundation in technology, technical operations, or related experience who are ready to take the next step. Catalyst Velocity is a 12-week paid work and training program that prepares participants for a career in Oracle Cloud Infrastructure (OCI) data center operations. Through hands-on experience, technical training, mentorship, and career development, participants will strengthen the skills needed to succeed as a Data Center Technician. The goal of the program is for trainees to transition into permanent, full-time Data Center Technician positions upon successful completion of the program, based on available opportunities and applicable employment requirements.

          But we need to avoid repeating job title; fine. Now Responsibilities:

          Responsibilities

          What you’ll learn During the program, you'll receive hands-on training while working alongside experienced technicians. You'll develop foundational knowledge in server hardware, data center operations, networking fundamentals, Linux, cloud infrastructure, safety and operational best practices, troubleshooting methodologies, and inventory and logistics operations. You'll also receive coaching, mentorship, and opportunities to continue developing your technical and professional skills throughout the program.

          What you’ll do during the program

          • Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
          • Assist with server deployments, hardware upgrades, component replacements, and decommissioning activities.
          • Perform basic break/fix tasks following approved procedures.
          • Support hardware lifecycle management.
          • Learn troubleshooting techniques and escalate issues when appropriate.
          • Install, organize, and label copper and fiber cabling.
          • Assist with network equipment installations.
          • Verify cable integrity.
          • Learn networking fundamentals and data center communication standards.
          • Complete assigned work using approved ticketing systems.
          • Document completed work and operational activities.
          • Follow service-level agreements (SLAs), operational procedures, and escalation processes.
          • Receive, stage, track, audit, and ship equipment.
          • Maintain inventory records.
          • Support warehouse and material handling activities.
          • Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and safety requirements.
          • Follow Oracle security, compliance, and change management processes.
          • Maintain a clean and safe work environment.
          • Use required personal protective equipment (PPE).
          But we duplicated some sentences; we need to ensure we captured all. Also we have "What you’ll learn" paragraph includes

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