Casual Control Centre Operator

Reference: POS000323

About the role

Darlington Borough Council are seeking to recruit a Casual Control Centre Operator to work in the CCTV department within Community Safety. You will join a professional control room team at a state-of-the-art control room overseeing a range of systems including CCTV, Lifeline call handling, access control, remote monitoring and alarm systems.

Responsibilities

• Operate and monitor CCTV, Lifeline call handling, access control, remote monitoring, and alarm systems
• Work flexibly to cover operational needs, including casual shifts across all hours
• Follow instructions and maintain high standards in all duties

Requirements

• SIA Public Space Surveillance CCTV Licence (or willingness to obtain it within a reasonable timescale of commencing the post; training provided)
• Ability to work to a high standard and follow instructions confidently
• Flexibility to work variable hours and shifts as required
• Standard DBS check required

Schedule

The Control Centre operates 24/7 on a three-shift basis:

• 06:00 – 14:00
• 14:00 – 22:00
• 22:00 – 06:00

This role involves casual shifts, requiring flexibility to work any of the above patterns to meet operational needs.

Pay

£14.12 per hour (Salary Band: £20,001 to £30,000)

Benefits

• 32 days annual leave plus bank holidays (pro-rata for part-time), with the option to purchase additional leave
• Access to the Local Government Pension Scheme, with the option for Additional Voluntary Contributions
• Flexi-time scheme and flexible working options
• Generous maternity, paternity, and adoption leave schemes
• Staff equality forum
• Access to a wide range of training, learning, and development opportunities
• Physiotherapy service and confidential counselling service
• Wellbeing initiatives and cycle-to-work scheme
• Discounts at the Dolphin Centre (Fit for Life) and local/national retailers
• Arriva Employee Travel Club