Casino Host - Sunset
About the role
Greet Guests, recognize frequent Guests, and ensure they have information on how to contact any Host for future needs. Explain promotions, programs, and current giveaways to all Guests. Describe the benefits and privileges of using a player’s card. Improve Guest service, develop and implement new promotions, and maintain relationships with VIP Guests.
Familiar with a variety of field concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals while performing a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.
Approve credit, manage reinvestments in Guests, and develop strategies to increase Guest visits and play habits. File events based on play criteria and acquire new and inactive business.
Responsibilities
- Communicate effectively with Guests, Team Members, and Management
- Maintain organization and attention to detail
- Work necessary shifts to complete functions and responsibilities
- Obtain Gaming Registration
- Maintain professionalism and confidentiality regarding surveillance operations
- Work quickly and accurately under high-stress situations
- Exercise responsibilities to minimize operational costs and maximize profits
Qualifications
- Two plus years of experience preferred
- Basic computer skills