Cashiers, Court Monitors, and Party Hosts

Safety Monitoring

• Supervise guests while they are using the trampoline courts to ensure compliance with safety rules and guidelines.
• Provide outstanding customer service by engaging with guests, addressing inquiries, and resolving any issues to enhance their overall experience.

Guest Assistance

• Maintain cleanliness and organization of the front desk area, ensuring an efficient, guest-friendly setup.
• Greet and check in guests, ensuring a warm and friendly welcome upon arrival.
• Aid in the check-in process, including waivers and ticketing.
• Provide information about park activities, membership options, promotions, and safety guidelines.
• Handle guest inquiries with a professional and helpful attitude, answering questions in person or over the phone.

Team Collaboration

• Work closely with other team members to ensure smooth operations and a welcoming atmosphere.

Flexibility and Adaptability

• Demonstrate a readiness to adjust tasks and strategies as necessary to enhance the overall guest experience.

Qualifications

• Must be 16 years of age or older.
• Comfortable engaging with large groups of people to ensure a positive experience for guests.
• Ability to work a flexible schedule during park operational hours, including evenings, weekends, and holidays.
• Previous experience in a customer-facing role (in entertainment, retail, service, fitness, etc.) is ideal but not required.
• Customer service experience is considered a bonus.
• Ability to sit, stand, and move around the park for long periods.
• Capable of lifting a minimum of 20 pounds.

Compensation

$18.00 per hour.

Benefits

• Opportunities for growth and advancement within the company.
• Employee discounts and perks at Altitude Trampoline Park.
• A fun and dynamic work environment.

Pay

$17.30 - $19.00 per hour.

Schedule

Flexible schedule during park operational hours, including evenings, weekends, and holidays.