Cashiers, Court Monitors and Party Hosts- Altitude Schaumburg
Safety Monitoring
Safety Monitoring: Supervise guests while they are using attractions to ensure compliance with safety rules and guidelines.
Guest Assistance
Guest Assistance: Provide outstanding customer service by engaging with guests, addressing inquiries, and resolving any issues to enhance their overall experience.
Maintaining Cleanliness
Maintaining Cleanliness: Assist in keeping attractions and surrounding areas clean and organized throughout shifts.
Team Collaboration
Team Collaboration: Work closely with other team members to ensure smooth operations and a welcoming atmosphere.
Adherence to Protocols
Adherence to Protocols: Follow instructions and protocols established by management to maintain consistency and quality in guest experiences.
Flexibility and Adaptability
Flexibility and Adaptability: Demonstrate a readiness to adjust tasks and strategies as necessary to enhance the overall guest experience.
Front Desk Support
- Greet and check in guests, ensuring a warm and friendly welcome upon arrival.
- Aid guests with the check-in process, including waivers and ticketing.
- Provide information about park activities, membership options, promotions, and safety guidelines.
- Handle guest inquiries with a professional and helpful attitude, answering questions in person or over the phone.
- Maintain cleanliness and organization of the front desk area, ensuring an efficient, guest-friendly setup.
Qualifications
- Must be 16 years of age or older.
- Comfortable engaging with large groups of people to ensure a positive experience for guests.
- Ability to work a flexible schedule during park operational hours, including evenings, weekends, and holidays.
- Previous experience in a customer-facing role (in entertainment, retail, service, fitness, etc.) is ideal but not required.
- Customer service experience a bonus!
Pay
Salary: $13 - $15 per hour