Cashier/Server

GENERAL SUMMARY

This position is responsible for creating and serving food & beverages in the Café, maintaining Café cleanliness, and providing the highest level of Customer Service and Hospitality. Our Culture Our unique culture is at the heart of all we do and is guided by our values and behaviors.

Primary Job Functions

• Greet customers as they enter and exit the Café
• Create and serve food and beverage items
• Promote daily specials and encourage upgrades to each order
• Operate cash register, process payments through cash or credit card handling and/or member account charges
• Café opening and/or closing duties, as required
• Maintain a clean, safe work environment according to State and Local food safety standards
• Understand and anticipate the needs of our members and guests; be attentive, listen carefully and follow through; provide exceptional customer service
• Communicate timely and follow up as appropriate
• Active participation in events, programs, meetings and training
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response

Minimum Qualifications

• To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Skills & Knowledge: Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public. Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.
• Experience: Minimum one (1) year of Customer Service experience (food service industry experience preferred); Food Safety certified; Professional, friendly manner and excellent customer service attitude and abilities; Strong verbal communication and conflict resolution skills; Enthusiastic, responsible, and dependable team player; Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills; Well organized and detail oriented; Detail-orientation and high cleanliness standards

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.
• While performing the duties of this job, the Associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The Associate must frequently lift and/or move up to 50 pounds.
• The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Job Description Revision

• This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

Other Compensation And Benefits

• At the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. Here are the perks you can expect in your benefits package:
• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time off*
• Health Insurance*
• *Offered to Full-Time associates. Full-Time status eligibility starting at 25 average hours of work per week.