Cashier/Dispatcher

About the role

The role involves coordinating, scheduling, deploying, and dispatching of Fixed Route and On Demand Services in a safe, efficient, and proactive approach. It also includes providing direct patron assistance, processing payments, and managing daily shift paperwork.

Responsibilities

• Direct patrons where to park and assist when spaces are full.
• Issue tickets to customers, recording the required information on each ticket.
• Collect payment credit card or validation always securing cash according to the company’s standard operating procedures.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Provide a receipt for all fee transactions.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.

Requirements

• You are at least 18 years old.
• A high school degree preferred.
• One year of related experience with cash handling.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.

Qualifications

• Drivers License
• 2+ years of experience

Skills

• Customer Service Experience
• Cash Handling Experience

Benefits

• Free Parking
• Flexible Scheduling
• Paid Holidays
• Confidential Employee Assistance Program (EAP)
• Paid Vacation
• Commuter Benefits
• Dental Insurance
• Vision Insurance
• Supplemental Insurances
• 401(k)

Pay

$19.29 per hour

Schedule

Varies