Cashier, Cage - Swing Shift
Oak Grove Racing, Gaming & Hotel · Oak Grove, KY · 2 wk ago
Customer ServiceFull-time
Essential Duties and Responsibilities
- Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
- Responsible for placing Sports wagers as well as redeeming Sports wagering vouchers for cash.
- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Ensuring that guests have a favorable gaming experience.
- Keeping cash drawer balanced and impressed. Making exchanges with the vault, as necessary.
- Verifying and documenting personal identification information for check and cash advance transactions.
- Completing CTRs, W2Gs, and MTLs.
- Responsible for customer relations.
- Filling in as a Main Banker when necessary.
- Tracking and issuing player cards for new and existing accounts.
- Redeeming points from accounts for patrons for cash or prizes.
- Assisting with weekly and large-scale Gaming Tournaments, including registration. Greeting guests requiring the explanation of the casino, the handing out of coupon books and issuing Oak Grove Players Cards, handling special coupons, and any other business.
- Ensure the safety and security of guests and Team Members.
- Assist when needed with Promotions & Special Events setup/teardown, executions and announcing
Required Skills and Abilities
- Available to work when needed, including weekends, holidays, and nights.
Education and Experience
- High School Diploma or equivalent required.
- 6 months of cashiering or banking experience preferred.
- Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License
Physical Requirements & Working Conditions
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate to loud.
- The employee is required to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.