Jobs · Customer Service · Kentucky

Cashier, Cage - Grave Shift

Oak Grove Racing, Gaming & Hotel · Oak Grove, KY · 2 wk ago
Customer ServiceFull-time

About the role

The Cage Cashier at Oak Grove Racing, Gaming & Hotel is responsible for the redemption of Gaming tickets/TITOs and Sports wagering vouchers, performing Check Cashing/Cash Advance transactions, and placing Sports wagers for guests while ensuring a favorable gaming experience.

Responsibilities

  • Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
  • Responsible for placing Sports wagers as well as redeeming Sports wagering vouchers for cash.
  • Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift.
  • Ensuring that guests have a favorable gaming experience.
  • Keeping cash drawer balanced and impressed. Making exchanges with vault, as necessary.
  • Verifying and documenting personal identification information for check and cash advance transactions.
  • Completing CTRs, W2Gs, and MTLs.
  • Responsible for customer relations.
  • Filling in as a Main Banker when necessary.
  • Tracking and issuing player cards for new and existing accounts.
  • Redeeming points from accounts for patrons for cash or prizes.
  • Assisting with weekly and large-scale Gaming Tournaments, including registration.
  • Greeting guests requiring the explanation of the casino, the handing out of coupon books and issuing Oak Grove Players Cards, handling special coupons, and any other business.
  • Ensuring the safety and security of guests and Team Members.
  • Aiding with Promotions & Special Events setup/teardown, executions, and announcements.
  • Other duties as assigned.

Requirements

  • Available to work when needed, including weekends, holidays, and nights.
  • High School Diploma or equivalent required.
  • 6 months cashiering or banking experience preferred.
  • Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License.

Skills

  • Excellent communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of gaming regulations and procedures.
  • Basic computer skills.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

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