Cashier, Cage - Grave Shift
Oak Grove Racing, Gaming & Hotel · Oak Grove, KY · 2 wk ago
Customer ServiceFull-time
About the role
The Cage Cashier at Oak Grove Racing, Gaming & Hotel is responsible for the redemption of Gaming tickets/TITOs and Sports wagering vouchers, performing Check Cashing/Cash Advance transactions, and placing Sports wagers for guests while ensuring a favorable gaming experience.
Responsibilities
- Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
- Responsible for placing Sports wagers as well as redeeming Sports wagering vouchers for cash.
- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift.
- Ensuring that guests have a favorable gaming experience.
- Keeping cash drawer balanced and impressed. Making exchanges with vault, as necessary.
- Verifying and documenting personal identification information for check and cash advance transactions.
- Completing CTRs, W2Gs, and MTLs.
- Responsible for customer relations.
- Filling in as a Main Banker when necessary.
- Tracking and issuing player cards for new and existing accounts.
- Redeeming points from accounts for patrons for cash or prizes.
- Assisting with weekly and large-scale Gaming Tournaments, including registration.
- Greeting guests requiring the explanation of the casino, the handing out of coupon books and issuing Oak Grove Players Cards, handling special coupons, and any other business.
- Ensuring the safety and security of guests and Team Members.
- Aiding with Promotions & Special Events setup/teardown, executions, and announcements.
- Other duties as assigned.
Requirements
- Available to work when needed, including weekends, holidays, and nights.
- High School Diploma or equivalent required.
- 6 months cashiering or banking experience preferred.
- Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License.
Skills
- Excellent communication skills.
- Ability to work independently and as part of a team.
- Knowledge of gaming regulations and procedures.
- Basic computer skills.
Benefits
Not specified.
Pay
Not specified.
Schedule
Not specified.