Cashier

About the role

Fry’s Food Stores is merging with The Kroger Company and seeks a Cashier/Checker to create an outstanding customer experience through exceptional service. This role requires maintaining a safe and clean environment, demonstrating core values, and adhering to company policies.

Responsibilities

• Be visible and actively greet, engage, and assist customers.
• Process customer transactions quickly, accurately, and efficiently through the check lane.
• Understand and handle various tenders like Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
• Report pricing discrepancies to the Scan Coordinator.
• Adhere to policies and procedures for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal, and special ads.
• Comply with food safety regulations and guidelines.
• Reinforce safety programs by identifying unsafe conditions, accidents, or issues and notifying store management.
• Perform preventive maintenance by inspecting equipment and reporting items needing repair.
• Answer questions regarding products sold within the department and throughout the store.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Support and assist through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

• Customer service experience.
• Effective communication skills.
• Basic math knowledge (counting, addition, and subtraction).

Desired Previous Job Experience

• Customer service experience.
• Prior experience as a Bagger or Courtesy Clerk.

About Us

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. Today, we’re proudly serving Fry’s customers in over 120 stores throughout Arizona. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.