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Cash Operations Technician - Des Moines IA

Cash Depot · Des Moines, IA · 3 days ago
RemoteRemoteManagement$22/hrFull-time

Position Summary

As an Cash Operations Technician you will be responsible for managing cash operations and performing first-line maintenance on ATMs, Smart Safes, and AirVac equipment throughout your assigned territory. This role offers the opportunity to work independently while combining customer service, cash management, route operations, and basic troubleshooting responsibilities.

What You'll Do

  • Cash Operations
    • Replenish ATM cash inventories
    • Perform ATM and Smart Safe cash pulls
    • Deliver coin orders and process deposits
    • Follow all cash handling and security procedures
    • Complete route assignments accurately and efficiently
  • Equipment Support
    • Clear ATM jams
    • Replenish receipt paper
    • Perform machine diagnostics
    • Reboot equipment
    • Install software updates
    • Escalate advanced issues to skilled technical support team
  • Customer Service
    • Build strong customer relationships
    • Respond to customer needs professionally
    • Communicate effectively with dispatch and operations teams
    • Complete all service documentation accurately and on time

Qualifications

  • High School Diploma or GED
  • Valid Driver's License
  • Clean Driving Record
  • Strong attention to detail
  • Excellent customer service and communication skills
  • Ability to lift and move equipment as required
  • Ability to work independently and manage daily responsibilities

Benefits

  • Paid Holidays
  • Paid Time Off (PTO)
  • Annual Profit-Sharing Bonus Program – from approximately 15% to 20% of annual earnings, which could equate to $6,800 to $9,100 annually for an employee earning $22.00 per hour.
  • Hourly would be an extra $3 to $4
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company-Paid Life Insurance
  • Company-Paid Short-Term Disability
  • Wellness Benefit Programs
  • Medical Deductible Reimbursement Program

Physical Demands

  • N (Not Applicable)
  • O (Occasionally)
  • F (Frequently)
  • C (Constantly)

Other Physical Requirements

  • Item Weight
    • Dispenser (part): 34 lbs.
    • Coin Bag: 40 lbs.
    • Compressor: 40 lbs.
    • High Security Base: 60 lbs.
    • Coin Box: 60 lbs.
    • Cement Bag: 80 lbs.
    • Dolly: 86 lbs.
    • Top Compartment: 140 lbs.
    • Vacuum Attachment: 310 lbs. (with lifting equipment)
    • ATM Machines**: 280 – 875 lbs. (with lifting equipment)
  • Other Physical Requirements
    • Visual (Near, Distance, Color, Peripheral, Depth)
    • Sense of Sound - normal

Why Cash Depot?

If you're looking for a career that offers stability, independence, and the opportunity to make an impact every day, Cash Depot provides the tools, support, and benefits to help you succeed. Join a growing company where your contributions are recognized, your schedule provides work-life balance, and your success is rewarded.

Ada Reasonable Accommodation Statement

Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Contact the Human Resources Department if you ever need an accommodation to perform the essential functions of this position.

The Company Will Provide Equal Employment Opportunity

Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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