Cash Management Specialist

Responsible Duties

• Processes electronic remittances initiating transaction posting in Epic.
• Works transactions that do not post correctly to ensure they route to the appropriate accounts.
• Identifies any unidentified payment transactions that route to the clearing account and follows facility processes to move non-patient money to the correct general ledger account.
• Balances postings to bank deposits utilizing provided technical tools in Epic and via Microsoft Excel.
• Maintains timely and accurate posting according to departmental goals and reports to management.
• Drafts and reconciles posting amounts from patient payment and other sources of payment (non-accounts receivable (AR) cash) to the patient accounting system and accounting department.
• Uses system software, including online credit card systems and the Epic system.
• Enters insurance information provided by patients and queues the billing department when required.
• Processes cashier window related transactions via Epic application.
• Collects patient copays and deposits according to insurance coverage regulations and our organizational financial policy.
• Accurately communicates account information to our patients.
• Maintains petty cash transactions and requests monthly reimbursement funds.
• Accesses any scanned information via One Content imaging system.
• Completes and reconciles bank deposits daily.
• Utilizes Epic work queues to work exception accounts.
• Reviews and reconciles all postings monthly with the accounting department as needed.

Qualifications

• High School Graduate or equivalent.
• Experience: Bookkeeping and cash balancing experience preferred. One (1) year medical billing/medical office experience preferred.

Core Competencies

• Excellent oral and written communication skills.
• Knowledge of medical terminology preferred.
• Knowledge of third party payers preferred.
• Knowledge of business math preferred.
• Knowledge of ICD-10 and CPT coding processes preferred.
• Excellent customer service and telephone etiquette.
• Ability to use tact and diplomacy in dealing with others.
• Knowledge of patient accounting principles and procedures.
• Working knowledge of computers.
• Maintains knowledge of current online banking systems.