Cash Management Specialist

About the role

This role is responsible for monitoring and managing ATM cash levels, forecasting orders, and ensuring optimal cash availability with minimal outages or residual returns. The position supports daily ordering functions, reporting, new business onboarding, and ongoing improvement of cash flow processes across the ATM network.

Responsibilities

• Monitor and analyze ATM cash levels to reduce downtime and prevent cash-out events.
• Forecast and order cash for assigned portfolios using historical and trend-based data.
• Monitor potential outages and schedule emergency fills when necessary.
• Ensure regular cash fills are completed on time; collaborate with banks, couriers, IRC, and Dispatch to resolve delays or failures.
• Support cycle change planning with couriers to optimize cost, performance, and fulfillment reliability.
• Generate dashboards and daily/weekly reports highlighting trends, supplier performance, and operational insights for leadership.
• Track and monitor missed fills, outages, and action items to drive corrective activity.
• Identify efficiency opportunities and recommend improvements in workflow, reporting, and cash ordering strategies.
• Maintain data and system integrity within the cash ordering platform and related databases.
• Learn and assist with cash order entry, serving as backup during PTO, absences, or high-volume needs.
• Work collaboratively across internal teams and external partners to improve communication and execution.
• Perform other duties as assigned.

Requirements

• High School Degree / GED; Associates Degree in Accounting preferred.
• 2+ years’ experience in a professional accounting position; or 4+ years of experience in an accounting / finance position with no degree.
• Proficient with Microsoft Office Suite or relevant systems.
• Operate within the corporate policy guidelines and business practices.
• Results oriented with a demonstrated strong sense of urgency.
• Excellent communication skills, written/verbal with internal and external contacts.
• Proven ability to be organized, detailed, multi-task, critical thinker, accurate, thorough, and a problem-solver.
• Ability to adapt to change in the workplace or assignment of duties.

Physical Requirements

The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the job.

• Regularly required to talk and hear.
• Frequently required to sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
• Occasionally required to lift and/or move 10 pounds, sit, stoop, bend, and kneel.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.

Schedule

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am to 5:00 pm, or 7:00 am to 4:00 pm. Occasional overtime required.

Benefits

• Competitive Medical, Dental & Vision benefits.
• Company paid Life Insurance & Short Term Disability.
• Paid Holidays and PTO.
• Medical Deductible Reimbursement & Wellness Benefit Programs.
• 401(k) with Company Match.
• Generous Profit Sharing Bonus that lets you share in our success.