Cash Collection Specialist (Orange County)

About Us

FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. We support clients across higher education, government, financial services, healthcare, telecommunications, and utility industries.

Responsibilities

• Process transactions accurately and efficiently, including cash handling
• Record detailed and accurate account notes and updates
• Respond to customer inquiries and provide requested information
• Meet or exceed daily, weekly, and monthly performance goals to earn an incentivized bonus
• Adhere to consumer protection laws and FHC policies and procedures

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.