Cash Applications Analyst

About the role

The Global Cash Applications team supports cash application posting across multiple markets including the United States, Canada, Puerto Rico, the United Kingdom, and Spain. This role reports to the Global Cash Application Manager and directly contributes to financial accuracy, reconciliation, and business continuity.

Responsibilities

• Acts as a key liaison between Sales, Operations, and Finance to resolve cash application and accounts receivable (A/R) related issues
• Analyzes and processes complex cash applications and billing adjustments to ensure accuracy, compliance, and timely resolution
• Conducts root cause analysis on unapplied cash, misapplied payments, and discrepancies, identifying trends and implementing corrective actions
• Supports month-end close activities by partnering with Shared Services Accounting to reconcile cash-related balances and ensure financial accuracy
• Manages Salesforce workflow queues and A/R inquiries, prioritizing requests and ensuring timely resolution of Sales and Accounting issues
• Performs monthly security deposit reviews and allocations in alignment with internal policies and controls
• Validates ticket accrual reports and submits accurate documentation to Finance within Day 1 and Day 2 close deadlines
• Supports audit readiness by maintaining accurate documentation and responding to internal and external audit requests

Requirements

• 3+ years of Accounts Receivable (A/R) experience – essential for managing complex cash applications and resolving discrepancies
• Strong data analysis and reconciliation capabilities using financial systems
• Strong understanding of cash application processes, billing adjustments, and reconciliation practices – critical for financial accuracy
• Experience working in cross-functional environments – necessary to collaborate with Sales, Finance, and Operations teams
• Knowledge of audit processes and financial controls – important for ensuring compliance and audit readiness

Qualifications

• Strong understanding of cash application processes, billing adjustments, and reconciliation practices – critical for financial accuracy
• Experience working in cross-functional environments – necessary to collaborate with Sales, Finance, and Operations teams
• Knowledge of audit processes and financial controls – important for ensuring compliance and audit readiness

Skills

• Microsoft Excel (advanced functions such as Pivot Tables and VLOOKUP)
• Microsoft Word
• PeopleSoft (Enterprise Resource Planning system for financial and accounting processes)
• Salesforce (Customer Relationship Management platform for managing workflow queues and inquiries)
• Banking platforms and reconciliation tools (e.g., Bank of America systems for cash deposits and tracking)

Benefits

• For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• For Your Protection: We’ve got your back with company-paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
• For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
• For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
• For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

Pay

The U.S. base salary range for this position is $51,700.00 - $75,000.00 annually.

Schedule

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.