Cash Application Coordinator

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. We pump peanut butter into your jar, the oil in your car, glue the soles of your shoes, the glass in your windows, and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house, and texture on your walls. Graco is part of your daily life.

About the role

The Cash Application Coordinator is responsible for the timely and accurate posting of cash, wire transfers, and credit card receipts, as well as the offset of credit memos. This role involves handling chargebacks, writing off unauthorized deductions to customer accounts, and ensuring compliance with acceptable accounting practices and company policies and procedures.

Responsibilities

• Cash Application
  • Perform daily lockbox processing and manage autocash batch operations to ensure timely and accurate cash application.
  • Manually apply unmatched cash receipts and credit memo offsets to customer accounts, ensuring invoices are cleared promptly and accurately.
  • Create chargebacks for unauthorized customer deductions or approve write-offs in accordance with delegated authority.
  • Process credit card transactions, offsets, and related adjustments in compliance with company policies and controls.
• Deductions Management
  • Identify deductions and short payments on customer accounts during the cash application process and accurately document the reasons provided.
  • Initiate contact with customers, by phone or in writing, to clarify the basis for deductions or short payments not explained in remittance advice, and process chargebacks or write-offs when appropriate.
  • Log and investigate all deductions, exercising judgment to assign and track follow-up responsibilities to the appropriate party (Customer Service, Sales, Credit, etc.).
  • Ensure that all deduction-related transactions and adjustments are accurately posted in a timely manner.
• Accounts Receivable
  • Maintain proper storage of paper and electronic check copies, as well as computerized Accounts Receivable listings (including trial balances, batch listings, and quarterly audits) in compliance with company policy guidelines.
  • Address and resolve complex customer inquiries regarding statements, chargebacks, and payment applications while ensuring positive client relationships.
  • Apply journal vouchers and check vouchers from the General Ledger to the Accounts Receivable file in accordance with corporate accounting policies.
• Other duties as assigned.

Requirements

• 2+ years of experience in Accounts Receivable Cash Application or general accounting.
• Ability to maintain a high level of speed and accuracy in preparing and entering financial information.
• Strong analytical and problem-solving skills with the ability to make sound decisions.
• Effective verbal and written communication.
• Excellent attention to detail and time management, including the ability to meet critical month-end deadlines.
• Proficiency in relevant computer applications, including Oracle and Microsoft Office.
• Solid knowledge of basic accounting principles and bookkeeping entries.
• Legally authorized to work in the United States; this role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).

Preferred Qualifications

• Experience in the manufacturing industry.

Benefits

• Medical and dental coverage.
• Stock purchase plan.
• 401(k) retirement plan.
• Tuition reimbursement.
• Additional comprehensive benefits.

Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021, and 2022.

Pay

The base pay range for this position is $18.46 - $32.26 per hour. The final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and experience, with consideration for internal equity.