Cash Application Coordinator

About the role

The Cash Application Coordinator processes customer payments via checks, wire transfers, and ACH/EDI payments, reviews accounts for miscellaneous cash adjustments, establishes chargebacks, and works with the Credit and Deduction teams.

Responsibilities

• Review daily open cash report and apply payments to customer accounts.
• Create chargebacks on accounts as required to properly reflect the customers’ remittance advice detail.
• Review A/R history to research open and unresolved customer account issues.
• Process daily adjustments to A/R to offset deductions and credits, write-off items to cash discounts or sales allowances and to offset other A/R items as requested.
• Work with the Credit and the Deduction team regarding existing and new EFT accounts.
• Make necessary adjustments to customer accounts for splitting or adjusting chargebacks as requested by the Deduction Team.
• Validate that all payments received have been recorded in the correct accounting period for both US & Canada.
• Research duplicate payments, obtain approval and submit any overpayment refund to Accounts Payable for processing.
• Other projects as requested by management to support the A/R and Cash Application function.
• Balance Cash Received in AR to Bank daily and resolve any differences with Corporate Accounting.
• Provide back-up as requested by Internal and External Audit. Work directly with auditors to answer any questions they have on back-up provided or cash application process.
• Work directly with Stratas IT to resolve any issues with file receipt and posting.
• Perform chargeback reinstatements when needed.
• Manage and resolve open cash report. Provide explanations for all open amounts at month-end.

Qualifications

• High School Diploma. Some college or business education or experience required.
• Three to five years’ experience in Accounts Receivable, Credit or Cash Application required.
• Strong PC skills including the use of Microsoft Outlook, Word, and Excel. Familiarity with INFOR M3 software would be a plus.
• Strong analytical skills, effective communication skills, strong team player, strong mathematical skills, problem solving skills, and the ability to prioritize tasks, manage time effectively, and adapt to changing demands.

Benefits

• Medical
• Dental
• Vision