Caseworker/Program Facilitator

About the role

The Caseworker/Program Facilitator at the Honesdale Service Center is responsible for responding courteously and promptly to all communications while providing intake and referral services for Salvation Army clients at the Honesdale Service Center and the surrounding service units of Wayne County. This position recruits and trains volunteers for service center programs, provides monthly statistical reports to the Regional Manager, and handles intake for government and other agency funding programs, maintaining records within established guidelines.

Responsibilities

• Maintain a positive presence in the Wayne County, develop and maintain the programs of The Salvation Army related to volunteers and other community agencies.
• Respond to all communications and provide intake and referral services for Salvation Army clients.
• Recruit and train volunteers for service center programs.
• Provide monthly statistical reports to the Regional Manager.
• Handle intake for government and other agency funding programs, maintaining records within established guidelines.
• Create and implement fundraising events with Regional Manager approval.
• Organize and coordinate seasonal programs such as Camp, Back-to-School, and Christmas (including Angel Trees and food drives with local churches, businesses, and schools).
• Assist with the Red Kettle Campaign in coordination with the Honesdale Kettle Coordinator.
• Create forms for seasonal programs with office manager approval.
• Maintain accurate program files.
• Oversee inventory management, order supplies, arrange maintenance of office equipment, and ensure office cleanliness.
• Assist in training volunteers, attend training seminars as required, and perform all other duties as assigned by the Office Manager.

Requirements

• Good leadership and communication skills.
• Ability to maintain records.
• Compassion and interest in meeting the needs of families and individuals.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five (5) years thereafter.
• Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History.
• Criminal Record Check and FBI Criminal Record Check.
• Understand and appreciate The Salvation Army's Mission.

Benefits

The Salvation Army offers a generous benefit package, including Generous paid time off every year that includes holidays, vacation time and sick time, an Employer-funded Pension Plan (company contributions begin after 1 year of employment), eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life, and most importantly, a job with a good purpose!