Caseworker/Program Facilitator

Overview

Maintain a positive presence in the Carbondale area, develop and maintain programs of The Salvation Army, and foster good relations with volunteers and other community agencies. The candidate will be expected to respond courteously and promptly to all communications and provide intake and referral services for Salvation Army clients through the Carbondale Service Unit and the surrounding areas in Lackawanna County, ensuring confidentiality of all client information.

Responsibilities

• Provide monthly statistical reports to the Regional Manager and participate in regular Service Unit Committee meetings, working closely with the chairperson of the Carbondale Unit Committee.
• Provide intake for The Journey of Hope Program.
• Assist in organizing and coordinating all seasonal programs and create others as needed or prompted, including Camp recruitment, Back To School, monthly food distribution, the Red Kettle Campaign, and all Salvation Army programs.
• Oversee training of any new employees or volunteers.
• Maintain good relations with other agencies within the community.
• Attend other local agency meetings as necessary or recommended to further the outreach and effectiveness in the community for the Carbondale Service Unit.
• Perform all other duties as assigned by the Regional Manager.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Requirements

• High School Education with 3 years experience and/or extensive work history in a diversified setting.
• Working knowledge of computer programs: Microsoft Windows, Word, PowerPoint, Excel, and Outlook.
• Excellent telephone and all other communication skills.
• Ability to work compassionately and effectively with persons seeking assistance.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 by the end of orientation, with recurrent training required every five years thereafter.
• Meets the Child Protection Clearances required by PA Act 153, including PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record Check.
• Must have an understanding of and support for the Mission of The Salvation Army.

Skills

• Self-motivated and self-directed to prioritize work.
• Quick response to those in the field.

Schedule

On-Call; 19 Hours/Week.

Pay

$13.00 per hour; 72 Non-Exempt.

This response is AI-generated, for reference only.