Case Worker II - Infectious Diseases

Location: Saint Louis, MO 63110 • Scheduled Hours: 40

About the Role

Provide client-centered HIV case management services and thorough bio-psychosocial assessment for individuals in coordination with the multidisciplinary healthcare team. The position will create and implement multidisciplinary care plans to include identification of educational needs and community resource referral and coordination; provide crisis intervention and supportive counseling to assist the client/family in coping with illness, disclosure of diagnosis, confidentiality issues, familial grieving, and death/dying; and coordinate access to resources in accordance with all applicable local, state, and federal guidelines and procedures.

Includes management of a more intensive caseload, including some clients with significant health concerns who receive home-based care. Activities include frequent assessment of needs to verify eligibility for services, planning and ordering of home-based care, and managing ongoing paperwork and documentation required to maintain eligibility for home-based care.

The Case Worker II will abide by the same strict standard of patient confidentiality that applies to all Washington University staff and will work under the direction of senior staff.

In addition to the provision of direct client services, the Case Worker II provides one of the following lead/coordination roles/duties:

• A more intensive level (often community-based) services which requires strong clinical skills and ability to work independently;
• Project Coordination responsibilities (special projects, reporting, caseload assignments); or
• Clinical mentorship and/or training of CW I positions.

Responsibilities

• Conducts a comprehensive sensitive assessment with the client and family/support network as appropriate, in order to develop a plan of care to meet identified needs.
• Arranges and coordinates service referrals for the client/family as needed; provides ongoing monitoring of the activities implemented to carry out the plan of care.
• Refers clients/families to public benefits programs as eligible.
• Provides regular contact with enrolled clients and documents all contacts and service coordination activities in client records as required by program guidelines.
• Educates clients/families about the basic medical and psychosocial aspects of disease in order to optimize adherence to care.
• Provides proactive follow up, tracking symptoms and treatment responses.
• Adheres to all applicable state laws and the department’s rules and regulations regarding programs.
• Stays abreast of new resources, programs and developments. Participates in continuous training and education, including attendance at staff meeting and community meetings as assigned.

Working Conditions

• Normal office environment and patient care setting.
• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.
• Occasional lifting (25 lbs or less).
• Use of office equipment.

Requirements

Master’s degree or combination of education and/or experience may substitute for minimum education.

Basic Life Support certification from the American Heart Association or American Red Cross.

No specific work experience is required for this position.

A driver's license is not required for this position.

Skills

• Case Management
• Clinical Evaluations
• Community Resources
• Computer Literacy
• Effective Written Communication
• HIPAA Compliance
• Oral Communications
• Patient Care
• Patient Education
• Prevention Programs
• Referral Coordination
• Team Collaboration
• Team Communication

Pay

Salary Range: $54,600.00 - $81,900.00 / Annually

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, and access to dietitians.
• 4 weeks of caregiver leave to bond with a new child. Family care resources for continued childcare needs and adult care.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.