Case Worker II - Biomedical Prevention, Infectious Diseases

About the role

The Biomedical Prevention Navigator will support the implementation of Project ARK/Washington University School of Medicine Infectious Diseases (WUID) Biomedical HIV prevention programming and duties. The role involves both direct service delivery and administrative activities with the Biomedical Prevention Program at WUID. The Navigator will also be involved in regional workgroups to expand and improve Pre-Exposure Prophylaxis (PrEP)/Post-Exposure Prophylaxis (PEP) access, assist clients with enrollment in public benefits programs, and provide supportive services and referrals to community resources.

Responsibilities

• Assist clients as they move through the care delivery system, including scheduling PrEP/Sexual Wellness appointments, medication adherence support, retention support, and follow-up with patients that have fallen out of services.
• Navigate patients through financial aspects of receiving care including enrolling patients in insurance and public benefits program and assisting with billing resolution.
• Assist with the elimination of barriers to services (i.e. financial and transportation barriers) and provide referrals to social support services.
• Provide individually-appropriate support, referrals, and education to adult clients who are potentially exposed to HIV/STIs.
• Complete all required documentation for all Biomedical Prevention Navigation services.
• Assist with quality control and quality assurance tasks for the WUID Biomedical Prevention Program.
• Support Biomedical Prevention data collection.
• Conduct HIV/STI counseling and testing in clinic, which includes handling/transporting blood and urine specimens.
• Recruit PrEP clients through community outreach and collaboration with community partners in the St. Louis Region.
• Help keep PrEP information up to date on the WUID PrEP Program website.
• Support the implementation of biomedical (i.e. PrEP and PEP) HIV prevention interventions to identified population(s) by assisting with data collection and reporting.
• Foster a spirit of teamwork and collaboration and excellent customer service.
• Maintain required HIPAA compliance, skills/competencies and participate in staff trainings and meetings, continuing education, and cross-training programs according to established standards and Washington University policies.
• Participate in quality improvement activities to ensure appropriate clinical outcomes.
• Perform other duties as assigned to support the WUID Biomedical Prevention Program.

Working conditions

• Normal office environment
• Patient care setting
• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
• Occasional lifting (25 lbs or less)
• Office equipment

Qualifications

Required

• Master's degree or combination of education and/or experience may substitute for minimum education.
• Basic Life Support certification from American Heart Association or American Red Cross (must be obtained within one month of hire date; online BLS certifications without a skills assessment component are not sufficient).

Preferred

• Bilingual/Spanish-speaking.
• Skills: Case Management, Clinical Evaluations, Community Resources, Computer Literacy, Effective Written Communication, Family Support, HIPAA Compliance, Oral Communications, Patient Care, Patient Education, Prevention Programs, Referral Coordination, Team Collaboration, Team Communication.

Pay

$54,600.00 - $81,900.00 / Annually. The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Benefits

• Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Health: Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Transit: Free Metro transit U-Pass for eligible employees.
• Retirement: Eligible employees receive a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.
• Family: 4 weeks of caregiver leave to bond with your new child. Family care resources for continued childcare needs and adult care.
• Tuition: WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/