**Case Worker II**

About the role

This position provides comprehensive, culturally responsive case management services to Spanish-speaking clients and their families who are affected by HIV. The Case Worker II conducts sensitive assessments, develops and coordinates individualized plans of care, and supports clients in accessing medical, psychosocial, and public benefit resources to improve health outcomes and continuity of care.

This role supports Spanish-speaking individuals who are affected by HIV, including those who are newly diagnosed, have been lost to care, are not consistently engaged in treatment, or are experiencing viral resistance and require intensive support.

Responsibilities

• Conduct comprehensive and sensitive assessments with clients and, when appropriate, their families or support networks to identify needs and develop individualized plans of care.
• Arrange, coordinate, and follow up on service referrals for clients and families, ensuring that all elements of the care plan are implemented effectively.
• Monitor client progress and the effectiveness of services and interventions, adjusting the plan of care as needed to address changing needs.
• Refer clients and families to eligible public benefits programs and assist them in understanding and accessing these resources.
• Maintain regular contact with enrolled clients, providing ongoing support, guidance, and advocacy throughout their care journey.
• Document all client contacts, assessments, service coordination activities, and follow-up in client records in accordance with program guidelines and documentation standards.
• Educate clients and families about the basic medical and psychosocial aspects of HIV and related conditions to promote understanding, engagement in care, and adherence to treatment.
• Provide proactive follow-up to track client symptoms, treatment responses, and engagement in care, intervening early to address barriers or emerging needs.
• Adhere to all applicable state laws, regulations, and departmental policies governing program operations and client services.
• Stay current with new resources, programs, and developments relevant to HIV care and social services, integrating this knowledge into client support.
• Participate actively in continuous training and professional development opportunities, including staff meetings and assigned community meetings.
• Collaborate with interdisciplinary team members and community partners to coordinate care and ensure a holistic, client-centered approach.

Requirements

• Fluency in Spanish and English, with the ability to communicate effectively and sensitively with Spanish-speaking clients and families.
• Bachelor’s degree in Social Work with at least 3–5 years of relevant experience, or a master’s degree in a related field (master’s preferred).
• Basic Life Support (BLS) certification.

Schedule

This role follows a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The position is primarily onsite for four days per week, with one day per week available for remote work, and the specific remote day can be selected in coordination with the team.

Pay

The pay range for this position is $28.00 - $29.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a Contract to Hire position based out of Saint Louis, MO, and is primarily onsite.