Case Specialist Trainee

About the role

Under general supervision, the Case Specialist Trainee-Temporary receives on-the-job training provided by their leadership team and is expected to demonstrate competency by successfully completing all requirements outlined in the Case Management Specialist Trainee Program Acknowledgement. The Case Specialist Trainee-Temporary must successfully pass both written and practicum exams to validate and demonstrate their skillset to perform the full range of duties of the Case Specialist I position.

Responsibilities

• Perform all duties associated with operations of the Subsidized Child Care Program such as parent orientations, screenings, certification/recertification, data entry and maintaining accurate case files.
• Depending upon which specific team the Case Specialist is placed upon, the team’s work may focus on a specified area of Case Management, such as intake or on-going case maintenance.

Requirements

• Minimum Required Education / Experience: High School diploma or equivalent required and 2 years of equivalent related work experience (experience in Child Development, Social Work, Psychology, Human Services, Family Studies, or related field); or Associate’s degree in the field of Psychology, Sociology, Child Development, Social Work, Human Services, Family Studies, or related field (as approved).
• Technical Requirements: Demonstrated proficiency and experience with Windows-based programs and data entry.
• Work Schedule: This position is 5 days onsite. Ability to work a regular, full-time schedule. Overtime may be required.
• Travel: Occasional travel/business related driving required for all staff, large divisional events, and specified meetings. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required.

Qualifications

• General office environment. May be required to work late shift until 7 pm on Mondays on a rotating basis.
• Case Specialist Trainee: no hybrid work, must work 5 days onsite.
• Case Specialist I: hybrid, in office 3-4 days per week.
• Case Specialist II: hybrid, in office 3-4 days per week.

Skills

• Demonstrated proficiency and experience with Windows-based programs and data entry.

Benefits

• Competitive compensation package
• Road robust benefit offerings - Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy - Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation - You can apply for Public Service Loan Forgiveness!

Pay

Expected Hourly Pay Rate $21.00

Schedule

This position is 5 days onsite. Ability to work a regular, full-time schedule. Overtime may be required.