Case Managers

About the Role

The Case Manager works with residents of the Jewish Board’s Domestic Violence Programs, providing trauma-focused services to help residents heal from past abuse, create a safe environment for themselves and their children, and achieve personalized recovery goals.

Responsibilities

• Carry a caseload of residents and provide services within program regulations and agency mission.
• Complete client assessments, including intake, risk, and overall functioning evaluations.
• Support residents in meeting individual goals through person-centered and collaborative service planning.
• Advocate on behalf of residents with other service providers and link them to community-based treatment.
• Develop safety plans and provide individual and family counseling.
• Make referrals for medical, mental health, and substance abuse services.
• Run groups under supervision and participate in weekly case conferences.
• Participate in intake, assessment, discharge, and follow-up conferences.
• Attend regular staff meetings, trainings, and offsite meetings as required.
• Plan and execute special and holiday events.
• File incident reports and complete timely documentation of all resident interactions, including progress notes, service plans, and assessments.
• Facilitate monthly roommate meetings when appropriate.

Requirements

• BA degree in Social Work (BSW) or a related field.
• Minimum of one year of experience working with Domestic Violence survivors.
• Experience working with populations affected by mental illness and substance use.
• Compassion, patience, and respect for vulnerable individuals.
• Willingness to work with families affected by Domestic Violence.
• Bilingual-Spanish preferred.

Skills

• Excellent resident engagement and verbal/written communication skills.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with Windows environment and willingness to learn new software.
• Ability to travel in the community with residents and engage in physical activities.
• Dexterity to read paper/electronic documents and perform data entry.

Benefits

• Generous paid time off in addition to 15 paid sick days and agency holidays.
• Affordable, high-quality medical, dental, and vision plans.
• Tuition assistance and educational loan forgiveness.
• Free continuing education opportunities.
• 403(b) retirement benefits and a pension.
• Flexible spending accounts for health and transportation.
• 24/7 accessible Employee Assistance Program.
• Life and disability insurance.