Case Manager

About the role

We're hiring a Case Manager to help individuals and families achieve greater self-reliance. The ideal candidate will provide comprehensive, client-centered case management and ongoing support.

Responsibilities

• Provide comprehensive, client-centered case management and ongoing support.
• Assess clients' social and financial needs, establish goals, and develop individualized action plans.
• Connect clients with internal and community resources, including housing, employment, education, healthcare, mental health, childcare, transportation, and financial literacy services.
• Maintain accurate and timely case documentation in the agency's electronic data system.
• Monitor referrals, evaluate outcomes, and adjust service plans as needed.
• Build collaborative relationships with community partners and represent Utah Community Action professionally.
• Participate in outreach events, which may occasionally occur outside regular business hours.
• Ensure compliance with all agency policies and funding requirements.

Requirements

• Bachelor's degree in Social Work, Education, or a related field.
• Two years of case management experience.
• Proficiency with Microsoft Office.
• Valid driver's license and ability to travel as needed.

Qualifications

• Strong interpersonal and communication skills.
• Professionalism, reliability, and accountability.
• Flexibility to meet changing program needs.
• Collaboration and teamwork.

Benefits

• $24.93/hour
• Medical, Dental, and Vision Insurance
• HSA with up to $2,500 match and Telehealth access
• 401(k) with 5% employer match
• 11 paid holidays, paid winter break, 192 hours of PTO annually, and a weekly paid self-care hour
• Life and disability insurance, EAP, and more

Additional Requirements

• Pass required background checks and screenings in accordance with agency policies.

Pay & Benefits

• Employment is contingent upon successfully passing a background check, a drug and alcohol screening, a sex offender registry check, a child abuse/neglect check, and meeting all Head Start health requirements.

Why Utah Community Action?

You'll join a compassionate, mission-driven organization where your work directly supports healthier futures for children and families. With no supervisory responsibilities, this role offers meaningful impact, strong team support, and opportunities to grow while making a real difference every day.

Equal Opportunity Employer

Utah Community Action is an Equal Opportunity Employer and the agency prohibits discrimination and harassment because of a person's protected status such as race, color, national origin, religion, age (40 and over), physical or mental disability, genetic information, veteran, military service, gender, sex (including conditions of pregnancy), marital status, familial status, sexual orientation, gender identity or any other protected- group status.