Case Manager- Youth Services

Brief Description

The Case Manager provides case management services to a caseload of up to 12-15 households within our Youth Services Program with the goal of improving well-being, permanent connections, safe and stable housing, and education and employment.

Specific Duties

• Mets with assigned caseload providing case management, service planning, support, life skills education, and connecting participants to community resources.
• Maintains participant files and prepares reports and other documentation accurately and in a timely manner.
• Utilizes and enters client information into HMIS system.
• Maintains contact with other service providers and participates in planning and service coordination meetings as needed.
• Advocates to ensure participants receive fair and consistent services and public benefits to which they are entitled.
• Works with participants to enroll in public benefits to which they are entitled.
• Develops working knowledge of community resources related to needs of youth.
• Teaches youth how to properly organize and maintain household, basic safety skills, routine home maintenance and grocery shopping.
• Teaches practical financial skills, including developing a household budget, paying bills in a timely manner, and opening and maintaining a bank account.
• Works constructively in a team setting and builds relationships with other team members.
• Affords assistance with coordination and facilitation of groups.
• Affords assistance with intakes, move-ins and discharges.
• Transports youth to appointments as needed.
• Works with youth around educational goals and IEPs and attends school meetings as needed.
• Attends weekly and, as needed, team meetings and case review as well as monthly staff meetings.
• Responsible to assist in completion of any tasks to maintain the house.
• Implements trauma-informed care and harm reduction best practices.
• Adheres to the Code of Conduct and Core Values for Connections for the Homeless.
• Performs other duties as assigned.

Requirements

• Experience working with homeless youth and youth impacted by trauma.
• Valid Illinois Driver's License and must be insurable under agency policy.
• Flexible schedule-able to work some evenings and weekends.
• Able to work independently and with diverse populations and able to meet clients in their homes.
• Good speaking, writing, and interpersonal skills.
• Computer literacy in Microsoft Word and Excel and in client database usage.
• The Following Qualifications Are Highly Desirable: Bachelor’s degree, Bilingual – English/Spanish.

Other Requirements

• Must submit to a criminal background check and submit to or provide evidence of a recent test for tuberculosis.