Case Manager - Women's Resource Center

Benefits

• Additional hourly pay for Spanish fluency.
• Low-cost medical, dental, and vision coverage.
• Health savings account.
• 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees.
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start.
• Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
• Sick and vacation time accrues hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• $1,200 annual employer contribution to your Health Savings Account (paid quarterly).
• Employee Referral Program including cash bonuses and paid time off.

Essential Duties

• Aid clients in developing goals/service plans to overcome homelessness, identify and address barriers to housing.
• Participate in regularly scheduled clinical case reviews to ensure appropriate case/service planning and client referrals.
• Provide direct, Trauma-Informed Care case management services, including crisis intervention, outreach, ongoing assessments, goal setting, creative problem solving, agency and community resource utilization, and network building.
• Identify priority needs and coordinate services as needed.
• Attend weekly staff/clinical staffing meetings and other meetings as assigned.
• Aid in resolving conflicts utilizing de-escalation skills and trauma-informed practices, also providing immediate and professional responses to security/safety emergencies or disturbances within or immediately outside the facility.
• Keep records, case management notes, and statistical data as required and participate in research and/or special projects as needed.
• Evaluate own performance to increase effectiveness as a Housing Case Manager.
• Use agency vehicles to provide transportation.
• Attend work on a punctual, regular, and predictable basis.
• Work must be performed on-site due to the need to provide direct client care.

Requirements

• A degree in the field of social services and two years’ experience working in the social services field, or any combination of education, experience, and training which provides the following knowledge, skills, and abilities.
• Must qualify for and pass Utah Department of Human Services Case Management Certification within 60 days of being hired.
• GED or High School Diploma required for Utah Case Management Certification.
• Familiarity with Trauma-Informed Care, Motivational Interviewing, and Housing First philosophies and willingness to incorporate them in daily work.
• Ability to uphold professional boundaries, confidentiality regulations, and interact in a professional manner with a diverse workforce, clients, and the public.
• Ability to utilize Trauma-Informed practices to act and make sound decisions within the scope of position responsibilities as well as reach out for supervision for major situations.
• Willingness to accept supervision and direction.
• Computer literate with proficiency in Microsoft Office.
• Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
• Willingness to accept supervision and direction.
• Become CPR and First Aid Certified.
• Driving Required: must be at least 21 years of age, possess a current driver’s license, have a good driving record, and be insurable on the agency liability policy.
• Must be able to pass Utah-DHS – Office of Licensing background screening and pre-employment drug screen.