Case Manager - VA Contract

Qualifications

Bachelor’s degree in a Human Services related discipline. Minimum of four years of related employment experience may be substituted for degree requirements.

Experience working with homeless and/or at-risk veterans preferred

Strong oral and written communication skills

Proficiency in Microsoft Office Software (Word, Excel, etc.)

Able to communicate and work effectively with a diverse group of residents, staff, and community partners

Must have a valid Driver's License, clean driving record, and own registered and insured vehicle for client visits

Responsibilities

• Provide direct case management services to veterans within the VA Contract program
• Screen veteran's eligibility for the program and facilitate the intake process
• Coordinate care with VA personnel and others on behalf of participants for eligibility documentation and mental and physical health services
• Learn and maintain knowledge of community employment agencies and procedures, along with modifications to those procedures
• Aid veterans in identifying education and training goals and develop plans to meet those goals
• Aid veterans in identifying mainstream needs and facilitate the process with appropriate service providers to meet those needs
• Aid veterans to alleviate employment barriers
• Maintain, record, and report progression of veterans and their families through program participation
• Perform interventions and crisis-oriented counseling
• Conduct outreach activities, including visits to facilities such as shelters, treatment programs, soup kitchens and other locations where homeless and at-risk families may congregate
• Conduct home visits to provide case management services
• Maintain client databases and referrals for services and generate reports
• Complete accurate and timely data entry into the HMIS system
• Attend all scheduled team meetings and trainings
• Other duties and special projects as assigned

Physical Requirements

• Regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl, and reach with hands and arms continuously
• Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus
• Must have the ability to operate a telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information