Case Manager- Social Services

About the role

The Specialty Case Manager (Bilingual English/Spanish) will be a member of our Social Services department, working in support of patients in our Bronx-based health centers. The Case Manager provides social assistance, general screenings to identify support services needed, internal/external referrals, advocacy, and social services for our patients. The current opportunity is to work in one of our Bronx-based Family Health Centers with an emphasis on adult medicine services.

Responsibilities

• Provides case management assistance to patients including populations as assigned.
• Provides letters to patients including letters for public assistance, housing, IRS, and schools.
• Provides community-based resources to the population based on site/department/program need.
• Advocates on patients' behalf to obtain specific resources or services, including specialized services.
• Works closely with departmental coordinators and team members to provide patients with support.
• Performs general casework responsibilities and supports additional duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Social Work, Psychology, Human Services, or related field of study.
• This is an entry-level case management position; no previous experience required beyond the Bachelor's Degree.
• Bilingual Spanish/English required.
• Team player willing to go the extra mile to support patients in our care.
• Proficiency with Microsoft Office.
• Understanding of medical terminology and social work principles.
• Commitment to excellence and to providing quality service to patients.

Work Environment

Onsite, Bronx, NY, Monday to Friday, 8:00 am to 5:00 pm.

Pay

$45,560 based on 40 regular hours per week.

Benefits

• Fully funded health insurance for you; 73.5% funded health insurance for your family.
• Dental, vision, and prescription coverage.
• 401(k) retirement savings (including 3% annual employer contribution).
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday).
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits).
• Entertainment discount programs.
• Employee Assistance Programs.
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF).
• Fitness discounts and perks through our medical plan.
• $50,000 term life insurance.