Case Manager / Social Services

About the Role

Responsible for integrating, coordinating, and monitoring the Active Treatment Programs for an assigned caseload of individuals with developmental and intellectual disabilities in accordance with current federal, state, and local standards, guidelines, regulations, and facility policies.

Qualifications

• Bachelor’s degree in a Human Services field (e.g., Psychology, Sociology, Speech Communication, Gerontology, Education Counseling, Human Development, Anthropology, Rehabilitation Counseling).
• At least one (1) year of experience working directly with persons with intellectual disabilities or other developmental disabilities.
• Current CPR certification or ability to become certified within ninety (90) days of employment.
• Able to read, write, and speak English in an understandable manner.
• Ability to make independent decisions when circumstances warrant such actions.
• Ability to deal tactfully with residents, family members, visitors, personnel, government agencies, and the general public.
• Ability and willingness to work harmoniously with other personnel.
• Patience, tact, a cheerful disposition, and enthusiasm.

Responsibilities

• Assure all personnel follow established policies and procedures, using the disciplinary process as appropriate, and inform the Administrator and/or designee.
• Assist in developing a written plan of care for each resident that identifies Active Treatment needs.
• Attend and actively participate in IDT (Interdisciplinary Team) conferences.
• Report all concerns or complaints made by the resident, guardian, or their family to the Administrator and/or designee.
• Meet with the Director of Nursing, Assistant Director of Nursing, and nursing personnel to review the 24-hour report on a regularly scheduled basis to identify and correct problem areas or improve services.
• Review communication and appointment logs daily.
• Make daily rounds to ensure personnel are performing required duties and appropriate policies and procedures are being followed.
• Act as a liaison between the facility, residents’ families/guardians, and school personnel.
• Maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the department.
• Plan, conduct, and participate in in-service education programs, demonstrating hands-on resident needs as identified by the IDT.
• Assist in implementing and maintaining an effective orientation program for new employees.
• Attend and participate in continuing education programs.
• Recommend equipment and supply needs of the department to the Administrator.
• Assist with planning and monitoring the 24-hour schedule for each assigned client.
• Ensure appropriate adaptive equipment is present, in good repair, and used correctly.
• Provide positive reinforcement to both staff and clients.
• Inform appropriate staff members of deviations from the daily schedule.
• Ensure each resident has a current IPP (Individual Program Plan) and active treatment goals updated monthly.
• Hold and actively participate in all IDT meetings.
• Conduct IPP meetings within 30 days of admission, annually, upon significant change, or upon return from hospital or home visits lasting more than 30 days.
• Ensure all assessments are completed in a timely fashion prior to the IPP annually and as needed.
• Write monthly notes regarding progress on resident goals, family and school contacts, and social service needs.
• Update goals based on review of data and in-service staff upon revisions.
• Notify appropriate professional staff when goals are met, regression is noted, or no progress is observed.
• Ensure special staffings are held within 3 days following hospital discharges, changes in medical status, or any update affecting programming.
• Ensure all clients are well-groomed, clean, dressed appropriately in their own clothing, with nails clipped, shaved, and hair groomed.
• Participate in the development, maintenance, and implementation of the facility’s Quality Assurance meetings as directed.
• Attend community outings as assigned by the Administrator and/or designee.
• Assist the Activity Department in calendar planning and special events.
• Assist the Activity Department in recruiting volunteers and serving as a facility representative when community members visit.
• Perform other related duties as assigned.

Benefits

• Paid Holidays
• Paid Sick Time
• Paid Time Off
• Retirement / Pension Plan
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance