Case Manager - SC/Riverside Corps-13-090

Essential Functions

• Conduct intake assessments with new clients.
• Gain and maintain a comprehensive knowledge reporting forms.
• Gain information and maintain documentation, quality control checks and file audits.
• Collaborate with families and individuals to develop and implement a comprehensive case plan.
• Refer clients to agencies providing other resources as needed.
• Aid clients in obtaining necessary resources to achieve case management goals.
• Provide counseling to clients on housing, health benefits, financial support, and available community and public services.
• Maintain a current file of appropriate community resources for staff use.
• Complete periodic reports as required by The Salvation Army and funding agencies.
• Compile and submit monthly statistical reports as required by county and city contracts.
• Attend weekly case management meetings to update the team concerning service plan progress and emerging needs.
• Maintain positive working relations with Salvation Army representatives, volunteers, and all agencies providing services to residents.
• Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County, and city guidelines.
• Accurately and competently interpret and implement government funding contracts.
• Actively participate in client- and program-related meetings and trainings.
• Attend program-related community, coalition and committee meetings as assigned.
• Maintain client related data systems, including case notes and complete HMIS or other database entries as needed.
• Familiarization with Home Connect process for client services.
• Prepare case management related reports including but not limited to outcomes, successes, etc.
• Adhere to strict boundaries and professional ethics in the care of others.

Minimum Qualifications

• Bachelor of Arts in Social Work preferred or associate degree or related field preferred.
• Minimum of one-year experience working with low-income and/or homeless individuals and families.
• Valid Class C California Driver’s License.
• Minimum of one-year experience working with low-income and/or homeless individuals and families.
• Must be able to pass a criminal background check.
• If working in vicinity of children, a criminal background check is required with certification for Protect the Mission policies and procedures.

Skills, Knowledge & Abilities

• Knowledge of the unique issues of homelessness.
• Ability to work with diverse populations in a caring, sensitive, and non-judgmental manner.
• Basic understanding of mental health disorders.
• Ability to read, write, speak, understand English.
• Bilingual English/Spanish is preferred.
• Proficient in Microsoft Windows, and use of Word and Excel.
• Ability to teach in a classroom setting about life skills classes.