Case Manager (RN) Registered Nurse NonExempt

About the role

Job Type: Full-Time Days 8am-4:30pm, will need to work an occasional weekend.
Location: Maria Parham Health - Henderson, NC
At Maria Parham Hospital, we prioritize the well-being of our team so they can provide the highest quality care to others. As a Case Manager, you'll be an essential part of our mission to make communities healthier. You're not just a staff member—you're a valued individual whose compassion and dedication directly impact the lives of those we serve.

Essential Functions

• Consults regularly with nursing staff and the multidisciplinary team to evaluate patient status and appropriateness of care, including admission, length of stay, transfers, and discharge.
• Maintains patient and family satisfaction; responds to questions and complaints from patients, families, and payors.
• Led and coordinated discharge planning, including patient transfers to other facilities and referrals to community resources; provides discharge education.
• Performs chart reviews to identify and address issues related to service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.
• Communicates effectively with providers, payors, and ancillary services to remove barriers and ensure timely care progression.
• Accurately documents case management activities, plans, and outcomes.
• Participates in performance improvement and required continuing education.
• Supports department operations by working alternate shifts/units as needed; may be assigned on call.
• Performs other duties as assigned.

Additional Information

• Patient Populations Served: Neonate, Infant, Early Childhood, Late Childhood, Adolescent, Young Adult, Middle Adult, Older Adult.
• Protected Health Information Accessed: Demographic, Clinical, Insurance, Financial, Complete Medical Record.
• Physical Requirements (typical): Frequent keyboard data entry, sitting, standing, walking, and repetitive hand/arm movements; occasional kneeling, squatting, pushing/pulling and lifting/carrying up to 25 lbs; rare climbing or running.
• Vision demands include near/far vision and depth perception (constant); color distinction frequent; smell and taste rarely required.

What We Offer

• Competitive base compensation
• 401(k) Retirement Plan
• Generous Paid Time Off (PTO)
• PTO Cash-Out Opportunities
• PTO Donation Program
• Tuition Reimbursement (for qualifying candidates)
• Employee Assistance Program - support for mental, physical, and financial wellness
• Employee Recognition and Awards Programs
• FREE parking...
• and more.

About Our Health System

Maria Parham Health is a 98-bed hospital in Henderson, NC, and part of Lifepoint Health—a leading healthcare delivery network. With hospitals and care facilities nationwide, Lifepoint is committed to making communities healthier by supporting caregivers and improving care quality.

Equal Opportunity Employer

Maria Parham Health is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace and comply with all applicable laws prohibiting discrimination and harassment in employment.