Case Manager, Registered Nurse (Cook County)
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title heading. We need to map content to appropriate sections. The posting doesn't have explicit "Responsibilities" but we have position summary describing duties: "The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process. The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources". That's responsibilities.
We have "Program Overview" which could be "About the role". We'll put that under About the role.
We have "Required Qualifications" and "Preferred Qualifications". Those go under Requirements? Actually we have sections: Requirements, Qualifications, Skills. We need to decide mapping. Probably "Requirements" for required qualifications, "Qualifications" for preferred qualifications, "Skills" for technical and logistical requirements and work-from-home requirements? Or we can combine.
We must only include sections when posting has real specific content. We have content for About the role, Responsibilities, Requirements (required qualifications), Qualifications (preferred qualifications), Skills (technical/logistical, work-from-home), Pay (pay range), Benefits (benefits description), Schedule (anticipated weekly hours, time type). So we can include all.
We must not include filler like "commensurate with experience". Not present.
We need to use - for any list of duties/requirements/benefits. So for responsibilities we can list bullet points. For required qualifications list bullet. For preferred qualifications list bullet. For skills maybe list bullet. For benefits list bullet. For pay maybe just
. For schedule maybe
.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details: location requirement (must reside in Illinois, near North Cook County or South Cook County), travel 50-75%, mileage reimbursed, 3-5 years clinical practical experience, confidence working at home, independent thinker, using tools to collaborate virtually, excellent analytical and problem-solving skills, effective communications, organizational, interpersonal skills, ability to work independently, effective computer skills including navigating multiple systems and keyboarding, proficiency with MS Word, Excel, Outlook, PowerPoint, and some special proprietary applications.
Preferred: 2-3 years care management, discharge planning and/or home health care coordination experience, Certified Case Manager, Bilingual, Education: Associate's degree required, Bachelor's preferred, along with active and unencumbered RN license in IL.
Work From Home Requirements: direct/hardwired internet connection within 7 feet of computer, min download 25 Mbps, upload 3 Mbps, WiFi and satellite not permitted. Quiet, secure, private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, allowing uninterrupted work during work hours. Work-from-Home colleagues required to work within state and city where they have confirmed they currently live. Company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide own workspace furniture (desk or standing desk). If hired, commit to obtaining required internet speeds and adhere to all WFH requirements.
Technical And Logistical Requirements: Device & System Navigation: comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency. Communication Tools: ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings. Collaboration & Scheduling: experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace). Systems Access & Security: ability to log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links. Troubleshooting & Support: ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues. Future Growth: openness to learning new skills in the future as the workplace environment evolves.
Anticipated Weekly Hours: 40. Time Type: Full time.
Pay Range: The Typical Pay Range For This Role Is $66,575.00 - $142,576.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Benefits: Great Benefits For Great People: comprehensive and competitive mix of pay and benefits. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 09/25/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. (We should remove EEO/legal boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The last sentence about qualified applicants with arrest or conviction records is EEO? It's about consideration; might be considered EEO. Probably remove that line. Also the sentence about application window closing is maybe considered application instruction? It's a date; might be considered application instruction? The instruction says remove application instructions. The date might be considered part of application instructions; but it's substantive info about when window closes. Might be considered application instruction; but it's not exactly instruction to apply, just a date. Safer to keep? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The line "We anticipate the application window for this opening will close on: 09/25/2026." is an application instruction (telling when window closes). So remove it. Also the EEO line about arrest or conviction records is EEO; remove.
Thus benefits section should include medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, other resources based on eligibility. Also mention "Great Benefits For Great People" and that full-time position eligible for comprehensive benefits package.
Now we need to output only HTML fragment, no /, no markdown.
We'll structure:
About the role
Program overview text...
Responsibilities
- ...
Requirements
- ...
Qualifications
- ...
Skills
- ...
Benefits
- ...
Pay
...
Schedule
...
We need to ensure we don't duplicate content. Let's craft each.
About the role: combine program overview and position summary? The program overview: "We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Program Overview *Candidates must live in or near North Cook County or South Cook county and surrounding areas in IL* Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members, who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand to change lives in new markets across the country."
We need to preserve all substantive info, including the location note about candidates must live in or near North Cook County or South Cook county and surrounding areas in IL. That's also in Required Qualifications (must reside in Illinois). We'll keep it in About the role as part of program overview.
We'll put that as a paragraph.
Responsibilities: The position summary sentences. Could break into bullet points: "Utilizes critical thinking and judgment to collaborate and inform the case management process." "Facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling." "Identifies and assists with accessing benefits and education for members through the use of care management tools and resources."
We'll keep as bullet list.
Requirements (required qualifications): bullet list each item.
- Must reside in the state of Illinois
- Must possess reliable transportation and be willing and able to travel up to 50-75% of the time from home location in and around Cook County and surrounding areas in Illinois. Mileage is reimbursed per company expense reimbursement policy.
- Minimum 3-5 years clinical practical experience
- Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
- Excellent analytical and problem-solving skills
- Effective communications, organizational, and interpersonal skills.
- Ability to work independently
- Effective computer skills including navigating multiple systems and keyboarding
- Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications
Qualifications (preferred qualifications): bullet list.
- 2-3 years Care Management, discharge planning and/or home health care coordination experience
- Certified Case Manager
- Bilingual
- Education: Associate's degree required, Bachelor's preferred, along with active and unencumbered Registered Nurse license in the state of Illinois
Skills: combine work-from-home requirements and technical/logistical requirements. Could be two sub-sections but we only have Skills heading. We'll list bullet points covering all.
- Must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of computer and a minimum download speed of 25 Mbps and upload speed of 3 Mbps. WiFi and satellite internet are not permitted.
- A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.
- Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
- The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).
- If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements.
- Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency.
- Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings.
- Collaboration & Scheduling: Experience with Microsoft Office
. For schedule maybe
. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details: location requirement (must reside in Illinois, near North Cook County or South Cook County), travel 50-75%, mileage reimbursed, 3-5 years clinical practical experience, confidence working at home, independent thinker, using tools to collaborate virtually, excellent analytical and problem-solving skills, effective communications, organizational, interpersonal skills, ability to work independently, effective computer skills including navigating multiple systems and keyboarding, proficiency with MS Word, Excel, Outlook, PowerPoint, and some special proprietary applications. Preferred: 2-3 years care management, discharge planning and/or home health care coordination experience, Certified Case Manager, Bilingual, Education: Associate's degree required, Bachelor's preferred, along with active and unencumbered RN license in IL. Work From Home Requirements: direct/hardwired internet connection within 7 feet of computer, min download 25 Mbps, upload 3 Mbps, WiFi and satellite not permitted. Quiet, secure, private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, allowing uninterrupted work during work hours. Work-from-Home colleagues required to work within state and city where they have confirmed they currently live. Company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide own workspace furniture (desk or standing desk). If hired, commit to obtaining required internet speeds and adhere to all WFH requirements. Technical And Logistical Requirements: Device & System Navigation: comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency. Communication Tools: ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings. Collaboration & Scheduling: experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace). Systems Access & Security: ability to log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links. Troubleshooting & Support: ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues. Future Growth: openness to learning new skills in the future as the workplace environment evolves. Anticipated Weekly Hours: 40. Time Type: Full time. Pay Range: The Typical Pay Range For This Role Is $66,575.00 - $142,576.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Benefits: Great Benefits For Great People: comprehensive and competitive mix of pay and benefits. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 09/25/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. (We should remove EEO/legal boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The last sentence about qualified applicants with arrest or conviction records is EEO? It's about consideration; might be considered EEO. Probably remove that line. Also the sentence about application window closing is maybe considered application instruction? It's a date; might be considered application instruction? The instruction says remove application instructions. The date might be considered part of application instructions; but it's substantive info about when window closes. Might be considered application instruction; but it's not exactly instruction to apply, just a date. Safer to keep? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The line "We anticipate the application window for this opening will close on: 09/25/2026." is an application instruction (telling when window closes). So remove it. Also the EEO line about arrest or conviction records is EEO; remove. Thus benefits section should include medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, other resources based on eligibility. Also mention "Great Benefits For Great People" and that full-time position eligible for comprehensive benefits package. Now we need to output only HTML fragment, no /, no markdown. We'll structure:
About the role
Program overview text...
Responsibilities
- ...
Requirements
- ...
Qualifications
- ...
Skills
- ...
Benefits
- ...
Pay
...
Schedule
...
We need to ensure we don't duplicate content. Let's craft each. About the role: combine program overview and position summary? The program overview: "We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Program Overview *Candidates must live in or near North Cook County or South Cook county and surrounding areas in IL* Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members, who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand to change lives in new markets across the country." We need to preserve all substantive info, including the location note about candidates must live in or near North Cook County or South Cook county and surrounding areas in IL. That's also in Required Qualifications (must reside in Illinois). We'll keep it in About the role as part of program overview. We'll put that as a paragraph. Responsibilities: The position summary sentences. Could break into bullet points: "Utilizes critical thinking and judgment to collaborate and inform the case management process." "Facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling." "Identifies and assists with accessing benefits and education for members through the use of care management tools and resources." We'll keep as bullet list. Requirements (required qualifications): bullet list each item. - Must reside in the state of Illinois - Must possess reliable transportation and be willing and able to travel up to 50-75% of the time from home location in and around Cook County and surrounding areas in Illinois. Mileage is reimbursed per company expense reimbursement policy. - Minimum 3-5 years clinical practical experience - Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually - Excellent analytical and problem-solving skills - Effective communications, organizational, and interpersonal skills. - Ability to work independently - Effective computer skills including navigating multiple systems and keyboarding - Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications Qualifications (preferred qualifications): bullet list. - 2-3 years Care Management, discharge planning and/or home health care coordination experience - Certified Case Manager - Bilingual - Education: Associate's degree required, Bachelor's preferred, along with active and unencumbered Registered Nurse license in the state of Illinois Skills: combine work-from-home requirements and technical/logistical requirements. Could be two sub-sections but we only have Skills heading. We'll list bullet points covering all. - Must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of computer and a minimum download speed of 25 Mbps and upload speed of 3 Mbps. WiFi and satellite internet are not permitted. - A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours. - Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live. - The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time). - If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements. - Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency. - Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings. - Collaboration & Scheduling: Experience with Microsoft Office