CASE MANAGER – RAPID REHOUSING
Austin Street Center · Dallas, TX · 3 mo ago
ManagementFull-time
Primary Responsibilities
- Complete budget and savings plans to determine the client’s maximum contribution toward rent and make timely requests for program payments
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
- Absorb and redirect varying client demands in a fast-paced programmatic environment with minimal supervision
Required Skills, Knowledge, and Abilities
- Bachelor’s Degree in social work or other human services field (psychology or sociology preferred)
- Valid Texas Driver’s License
- Ability to lift 25-40 pounds. Tasks may involve bending, lifting, and carrying heavy items.
- Excellent customer service skills, especially when working with “difficult” customers
- Ability to communicate effectively, both orally and in writing
- Ability to innovate and embrace best practices in shelter and housing services delivery
- Ability to adapt to change
- Ability to communicate clearly with outside providers and partners, especially health care providers
Additional Experience a Plus
- Three or more years of successful work or volunteer experience in homeless services
- Bilingual in Spanish
- Training in Housing First, Motivational Interviewing, the Transtheoretical Model of Change, Harm Reduction, and/or Trauma-Informed Care
- Master’s Degree and/or licensure in human services field, especially in social work
- U.S. Military service