Case Manager (Pool/PRN)

About the role

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise.

Responsibilities

• Facilitate admission intakes, treatment planning, discharge planning, obtain collateral, assist in the legal process, and initiate personalized care for individuals in crisis.
• Collaborate with the interdisciplinary treatment team to coordinate care and discharge planning.
• Develop and implement an individualized person-centered Treatment Plan.
• Educate and inform individuals about treatment consents and authorizations.
• Participate in Interdisciplinary Treatment Team meetings.
• Coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
• Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations upon discharge.
• Maintain the clinic record, including documentation of activities performed as part of the service delivery process.
• Obtain signatures from individuals regarding treatment, as necessary.
• Document all services and individual activities in the Electronic Health Record (EHR).
• Maintain a working knowledge of the Virginia Involuntary Commitment process and the DBHDS and DMAS behavioral health system.
• Participate in individual and group supervision as required.
• Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.
• Complete all required training, attend monthly meetings, and maintain required competencies.
• Coordinate the civil commitment process with all necessary stakeholders.
• Perform daily programming and groups.

Requirements

• A Bachelor’s degree in behavioral health or related field.
• Knowledge of the Commonwealth of Virginia behavioral health system of care and resources within it.
• Qualified Mental Health Professional (QMHP).

Qualifications

• Master’s degree in behavioral health or related field preferred.
• Licensed Mental Health Professional (LMHP).
• Experience working with children, youth, families, and adults with behavioral health issues.
• Knowledge and experience with the Virginia involuntary treatment process.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Understanding of crisis intervention techniques.
• Knowledge of electronic health records (EHR).

Benefits

• Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity.
• AD&D, Short and Long-Term Disability coverage.
• Health Savings Account (with $1,000 to $2,000 employer contribution depending on plan).
• Flexible Spending Account (health care and dependent care).
• 401k company match after 6 months (50% of deferrals up to 6% of compensation).
• Generous Paid Time Off (PTO) starting at 160 hours accrued annually and 12 recognized company holidays.
• Company-paid parental leave available to eligible employees.
• Employee Assistance Program for confidential emotional support, work life solutions, financial solutions, legal assistance, or online support.

Pay

Actual compensation is based on relevant experience, education, internal equity, and budget. Virginia pay range: $30.20 - $37.08 USD.

Schedule

Full-time only.