Case Manager - Per Diem

Case Manager Program & Location: Transitional Support Services (TSS), New Bedford Education & Experience: Minimum of High School Diploma or equivalent, Associate's degree or higher & supervised counseling experience in substance use treatment or closely related field preferred. Pay Range: Diploma (Clinician 3) $22 - $27 (experience/education dependent) Bachelors/LADC 2 (Clinician 2) $28 - $32 (experience/education dependent) Masters (Clinician 1) $34 - 38.50 (experience/education dependent) Status/Shift: Per Diem Benefits Medical Insurance Dental Insurance Vision Insurance - Eye MedLong & short term disabilityDiscounted auto/home and renters insurance - Rogers & Gray403b - RetirementFSA & DCAPFMLEmployee Assistance ProgramBonuses & ReferralEligibility for free classes to become a Licensed Counselor or Recovery CoachEducation days to use towards CEU'sFree meals at select programs and when availableUnmatched Leave Time (FT employees can earn up to 3 weeks in first year) About Us Our Transitional Support Services Programs (TSS) offer services that bridges the gap between detox and step-down services to residential after-care. High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. Case Manager Requirements Must present as courteous and professional at all timesDemonstrated flexibility and ability to perform multiple tasksMust have excellent communication skills, including the ability to organize ideas in logical and clear fashionKnowledge of basic computer skills and software programsMust have the ability to work with others in cooperative and collaborative mannerAn understanding of the relationship between substance use and mental health issues and/or self help programsUnderstand and maintain therapeutic boundariesReinforce rules in a respectful mannerComply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and HIPAA RegulationsTB/Flu and Covid19 AssessmentCertification in the HPAO approved de-escalation programCPR CertificationSuccessful completion of all trainings upon hire and annually as required Case Manager Duties & Responsibilities Maintain safety and security of residents / facilityEnsure timely contact of Program Manager/Authorities in event of a crisis/emergencyUnderstand and follow established referral procedure and schedule intakesFacilitate intakes of new residents including setting up new record and completion of intake paperworkCompletion of Initial Individual Service Plan (ISP) with residentReferrals for needed services to appropriate agencies/providers including but not limited to: DTA, SSA, DCF, Medical/Mental Health agencies, etc. Maintain accurate case files, ensures required Authorizations to release/obtain information are signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP’s monthly and ensures periodic evaluations are done timelyAccurately record resident attendance at meetings, appointments, groups, etc. Meet with each resident on a bi-weekly basis to review/evaluate progress in treatment/recovery to determine if current needs are being appropriately and satisfactorily met; to revise/update the resident’s Individual Service Plan as indicated, including the establishing of additional goals/objective and the steps to achieve these goals/objectivesAttend monthly case review with Program ManagerAttend clinical supervision, required staff meetings and trainingsEnsure timely completion of Admission/Discharge satisfaction surveys by residentsHouse driving/transportationAll other duties as assigned by the Program Manager Case Manager Qualifications High School Diploma or GED and one-year experience in substance use treatment field preferredValid Driver’s License